Retail Key Holder

4 weeks ago

Pigeon Forge, United States Tervis Full time
Job DescriptionJob Description

Tervis first introduced America to our iconic insulated drinkware in 1946. Since then, we've continued to delight our customers with thousands of creative designs and customizable options, hundreds of licenses, innovative new products, and a total commitment to sustainability and responsibility. We make drinkware with personality for use at home and on the go, available in official Tervis stores around the country, on our website 24/7, and through partnerships with premium retailers nationwide.

To be successful at Tervis you'll need to: Act with Accountability, Improve Continuously, Communicate Thoughtfully, Live with Balance, and Deliver Consumer Delight.

Position Summary:

Ensure customers visiting our stores have a successful shopping experience that translates into sales. Treat all internal and external customers with respect. Support Store Manager and Assistant Manager in supervising the team and driving sales daily.

Essential Functions:

  • Welcome Customers to the store promptly and personally
  • Educate customers on Tervis products and services including personalization and custom orders.
  • Maintain store standards for cleanliness and organization.
  • Utilize suggestive selling/up selling techniques.
  • Operate Cash Register/POS system/Credit Card Machine/back office computer/ MS Outlook.
  • Track and drive sales goals and share results with team.
  • Maintain selling floor merchandise presentation.
  • Assist in daily inventory replenishment/ticketing.
  • Inform customers of custom order policies and procedures.
  • Adhere to custom order and trademark/register mark policy and procedures.
  • Educate customers on Tervis Made for Life defective return policy & procedures; react to customer service issues appropriately.
  • Assist in the training of sales staff on company policies and procedures and in particular, selling techniques.
  • Comply with all company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing, cash register transactions, daily cash reconciliation, inventory control and bank deposits.
  • Maintain security of the store and understand the operations of the store security system.

Other duties and responsibilities:

This job description does not list all job duties. Occasionally supervisors or managers may ask you to perform other duties. Performance is measured against the tasks listed in this job description and these other duties.

Management has the right to revise the job description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time, for any reason.



  • Open availability to include work evenings, weekends, and holidays.
  • Basic computer skills.
  • Ability to stand for long periods of time.
  • Bending, stooping and overhead reaching required.
  • Must be able to lift 35 pounds.
  • Previous retail, key holder and cash handling experience preferred.


  • Key Holder

    4 weeks ago

    Pigeon Forge, United States Comoto Full time

    Job Description What to expect when you work here As a Key Holder, you would be responsible for providing every customer, novice or seasoned rider, with a great experience. You will be expected to maintain a strong sense of product knowledge surrounding V-Twin, Harley Davidson, and/or Metric cruisers, as well as parts, accessories, and technical knowledge....

  • Retail Key Holder

    3 days ago

    Pigeon Forge, United States Tervis Full time

    Job DescriptionJob DescriptionTervis first introduced America to our iconic insulated drinkware in 1946. Since then, we've continued to delight our customers with thousands of creative designs and customizable options, hundreds of licenses, innovative new products, and a total commitment to sustainability and responsibility. We make drinkware with...

  • Key Holder-FT

    3 weeks ago

    Pigeon Forge, United States Boot Factory Outlet Full time

    Description: Key Holder is a supporting member of our management team. You are responsible for providing every customer with a great experience. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures. This position is a great first step in growing your leadership skills for a future career in...

  • Keyholder-lanebryant

    1 month ago

    Pigeon Forge, United States Ascena Retail Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Keyholder-lanebryant

    4 weeks ago

    Pigeon Forge, United States Ascena Retail Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Sales Associate

    3 weeks ago

    Pigeon Forge, United States Rack Room Shoes Full time

    24720 Part Time Rack Room Shoes Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and...

  • Site Operations Attendant

    2 months ago

    Pigeon Forge, United States Venu+ Full time

    WHAT WE DOVENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we...

  • Site Operations Attendant

    4 weeks ago

    Pigeon Forge, United States Venu+ Full time

    Job DescriptionJob DescriptionWHAT WE DOVENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an...

  • Site Operations Lead

    4 weeks ago

    Pigeon Forge, United States Venu+ Full time

    Job DescriptionJob DescriptionWHAT WE DO VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an...

  • Outlet Sales Associate

    4 weeks ago

    Pigeon Forge, United States Talbots Full time

    Job Number: 21532 Position Title: Sales Associate External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also...

  • Senior Analyst I, Financial Planning

    1 week ago

    Pigeon Forge, United States Dollywood Full time

    Senior Analyst I, Financial Planning & Analysis - Dollywood Parks & Resorts - Exempt Job Category : Finance Requisition Number : SENIO002691 Apply now Posted : May 1, 2024 Full-Time Locations Showing 1 location Description At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great...

  • Senior Analyst I, Financial Planning

    3 weeks ago

    Pigeon Forge, United States The Ladders Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel.We are...

  • Senior Analyst I, Financial Planning

    4 weeks ago

    Pigeon Forge, United States Herschend Family Entertainment Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel.We are...

  • Staff Accountant II

    1 month ago

    Pigeon Forge, United States Dollywood Parks & Resorts Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are...

  • Staff Accountant II

    4 weeks ago

    Pigeon Forge, United States Dollywood Parks & Resorts Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are...

  • Staff Accountant I

    4 weeks ago

    Pigeon Forge, United States Herschend Family Entertainment Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel.We are...

  • Flex Merchandiser

    2 weeks ago

    White Pigeon, Michigan, United States Drive Line Service Full time

    Flex MerchandiserPosition: Flex MerchandiserEmployee Type:Part TimeLocation:WHITE PIGEON, MIPay Rate:$11.50 per hourAbout the Job:Are you looking for a part-time opportunity as a Retail Merchandiser with flexible hours and workdays? Join our national retail merchandising team at Driveline and enjoy a role where you can set your own schedule based on business...

  • Utility Worker

    2 weeks ago

    Providence Forge, United States Southern Company Full time

    Job DescriptionUTILITY WORKERProvidence Forge (New Kent)Job SummaryVirginia Natural Gas (VNG) is looking for dynamic, career-motivated individuals to join one of the Top Workplaces in Hampton Roads as part of our Field Operations team.The Utility Worker position is an entry-level, developmental role that offers opportunity for growth and advancement through...