Staff Accountant I

4 weeks ago

Pigeon Forge, United States Herschend Family Entertainment Full time

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel.We are seeking a Staff Accountant who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Staff Accountant checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Staff Accountant will provide positive support for Finance Team and assigned divisions in a professional and competent manner using established policies, procedures and expectations; provide specific accounting advice for the team to perform at a high level of accuracy and efficiency.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

  • Completion of period-end and year-end closing processes, including journal entries, accruals, and reconciliations.
  • Responsible for general ledger account reconciliations, including inter-company accounts, and the clearing of the reconciling items.
  • Maintain and examine the records of government agencies
  • Assist with the preparation of year-end analyses and schedules for audit purposes as needed
  • Collaborate with other departments to provide support as needed.
  • Management retains the discretion to add or change the duties of this position at any time.


Management reserves the right to change and/or add to these duties at any time

Education and Experience Required
  • Minimum 18 years of age
  • College Graduate with AS in Accounting with minimum 2 years' experience
  • Extensive knowledge of spreadsheet preparation utilizing Microsoft Excel
  • Ability to learn and implement General Ledger software applications
  • 10 key by touch
  • Demonstrate excellent verbal and written communication skills
  • Experience working for the same or larger size company preferred
  • Experience in amusement, retail or food industry a plus
  • Must successfully complete a pre-employment background check including credit check
Knowledge, Skills, and Abilities
  • Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
  • Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work.
  • Must be self-motivated and disciplined.
  • Must be able to prioritize and complete work assignments on a timely basis.
  • Must maintain strict confidentiality and judgment regarding privileged information.
  • Must be committed to continuous improvement.
  • Must have professional appearance with good personal hygiene.
  • Must promote and support a "team" work environment by cooperating and helping co-workers.
  • Must be productive in a fast-paced, dynamic environment.
  • Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
  • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines.
  • Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
  • Must show appreciation of others.
  • Able to get along with other employees to work out problems and resolve conflicts.
  • Able to comprehend instructions and retain information.
  • Able to perform duties consistent with creating a safe and secure environment for hosts and guests.
  • Able to be flexible to handle frequent changes in priorities.
  • Able to add, subtract, multiply and divide with accuracy.
  • Able to communicate effectively using standard English grammar and punctuation
  • Able to tolerate various temperatures while working indoors and outdoors.
  • Able to operate/drive a company vehicle with valid driver's license and insurance.
  • Able to meet the physical demands of the job.
  • Able to work outdoors
  • Able to meet deadline/working to complete tasks by identified times
  • Able to coach team to perform at a high level of accuracy and efficiency
  • Able to Lead a positive team and deal with all levels of management
  • Able to continuously work in a confined space, in close quarters without distracting coworkers
  • Able to work unsupervised
  • Able to compile data and prepare financial reports accurately and timely
  • Able to learn various types of financial software
  • Able to learn and operate all office equipment to perform job duties
  • Able to thoroughly understand internal controls as specified in Company Procedures
  • Must have organizational skills with attention to detail
  • Able to manage multiple tasks, prioritize work, delegate work duties and ensure shift duties are completed within budget hours
  • Able to keep work area neat and clean at all times
  • Must have excellent verbal and written communication skills
  • Able to be assertive when necessary to accomplish company goals
  • Able to perform other duties as required


The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

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