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Installation Technician III

1 month ago

Richmond, United States Minuteman Security Technologies Inc Full time
Job DescriptionJob DescriptionDescription:

Installation Technician III is responsible for the physical installation, programming and implementation of medium and high complexity security projects. This role works with minimal supervision and may be responsible for providing training to less senior installation technicians. A successful candidate for the Installation Technician III role will have excellent organization and prioritization skills, and the ability to consistently complete projects on time.


Responsibilities include but are not limited to:

· Perform installation and programming of medium complexity projects per scope of work documents.

· Perform installations on complex projects with support from Field Support Engineers

· Coaching and mentoring Installation Tech I and Tech II

· Serve as crew foreman on larger projects as needed.

· Interface with customers to resolve installation and service concerns and questions.

· Follow device I/O schedules and drawings for designs.

· Follow and/or adapt proper schematic wiring diagrams and termination procedures.

· Markup as-built drawings, system documentation and device schedules.

· Test operation of system to confirm compliance the scope of work, 100% functionality and customers satisfaction.

· Train end users on new systems

· Ensure that systems are installed in a time efficient manner meeting project deadlines.

· Assist Project Managers with IT coordination, implementation, system commissioning support and final documentation as needed.

· Ensure unused materials are tracked and work areas are free of debris.

· Communicate job status and project issues to Operations Manager or Project Managers regularly.

· Work safely and responsibly to avoid injuries and damage to property.

· Overnight stay and travel while performing duties at remote job locations and job training when required.


Minimum skills and qualifications:

· Possess a valid state issued driver’s license

· Meet state qualifications for alarm licensing and electronics security personnel as required

· Understanding of basic network troubleshooting

· Thorough understanding of electronics, installation, and troubleshooting methods

· Thorough understanding of field test equipment and special tools i.e. multimeter, cable tester, fiber kit, pneumatic knockout set, pipe threaders, conduit benders etc

· Good understanding of electronic security technology and system design

· Good understanding of all platforms installed and serviced by the company

· Certification and thorough understanding of programming and installation of at least three of the following supported manufacturers: Milestone®, RS2®, AMAG®, Feenics®, S2®, GenetecTM, OpenEye®, Avigilon®, exacqVision®, Stentofon®, 2N®, and Bosch® Intrusion within 1 year

· Effectively use basic office software such as Bluebeam®, Connectwise, Microsoft Excel®, Microsoft Word®, and Microsoft Outlook®

· Attention to safety best practices, and able to work safely at heights, on ladders, or aerial lifts. Ability to lead field crews on midsize projects and ability to lead by example and mentor newer technicians.

· Strong communication and customer service skills

· Must be physically capable of lifting, squatting, bending, pulling and other weight bearing activities of up to 50 lbs.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Minuteman Security Technologies, Inc is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Requirements: