Front Desk Supervisor

2 months ago


West Woodstock, United States Woodstock Inn & Resort Full time
Job DescriptionJob Description

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style.

One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking a Front Desk Supervisor to join the team.

The Front Desk Supervisor will be responsible for the successful daily operations of the Front Desk & Guest Services, Bell, and PBX in concert with the Front Desk Manager. Must strike a balance between guest satisfaction and effective business management. Must ensure each team member meets or exceeds guest service expectations by providing support with expert knowledge of the Resort and area. Responsible for the coaching and counseling of employees. Also responsible for covering Manager on Duty shifts on a regular basis, both day and evening.

Experience in hospitality industry in a similar position with minimum of 2 years. Experience with MS Office, SMS, managing a team, and great verbal and written communication skills. An organized & positive team player is what we are looking for.

We offer great resort privileges, discounts, and free employee meal to all employees.

Those hired into full time positions are eligible after an initial waiting period for a competitive benefits package that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.

Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team


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