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Client Coordinator

4 months ago

Glen Allen, United States Thalhimer Full time
Job DescriptionJob Description

Reports To: Client Coordinator Manager


Primary Functions: Responsible for client service activities such as transaction support and agent administrative support for multiple agents. The Client Coordinator will interact with various departments within the organization on behalf of the agents to ensure they are able to meet the needs of their clients.


Education: Bachelor's degree (business, communications, a plus)


Experience: Minimum of two years administrative/marketing support work experience preferably in real estate or professional organization


Qualifications: Must have excellent computer skills with an advanced knowledge of Microsoft Word, Excel, Photoshop, and PowerPoint. Must have high level of proficiency with Adobe Acrobat. Proven responsiveness, accuracy, and extreme attention to detail in their work are vital. Salesforce/CRM experience is a plus.


The ideal candidate is a self-directed individual who will have a strong ability to effectively plan, organize, multi-task, prioritize and meet deadlines. Capacity to take direction from multiple sources and collaborate with multiple personalities to gain understanding of agent/client needs. Basic understanding of commercial real estate fundamentals is preferred. Willing to learn new software when and if needed. Having a collaborative and team-focused outlook is critical.


Essential Accountabilities:

  • Provide back-up to other Client Coordinators through daily teamwork
  • Perform general administrative tasks, including but not limited to, data entry, photocopying, printing & binding of marketing packages, telephone calls etc.
  • Perform credit checks
  • Organize and prepare real estate transaction documents, i.e. leases, contracts, LOIs, etc.
  • Make edits to Flyers and Presentations
  • Signage Orders
  • Other tasks and duties as assigned.

Demonstrated Technology Competencies to include:

  • Excellent proficiency in Microsoft Word, Excel, Photoshop, and PowerPoint, as well as Adobe Acrobat.
  • Assist with creating/editing the content of marketing materials and other projects as needed.
  • Knowledge of Google maps or similar mapping program a bonus.
  • CRM experience a plus.

Demonstrated Professional Competencies to include:

  • Effective communication skills
  • Maintain a positive attitude
  • Detail oriented individual who can multi-task
  • Ability to work independently as well as part of a team
  • Capacity to prioritize multiple projects for timely completion


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