Senior Program Manager, Compliance

Job DescriptionJob DescriptionABOUT PUBLIC ALLIES

Public Allies' mission is to create a just and equitable society and the diverse leadership to sustain it. Public Allies is changing the face and practice of leadership in communities across the country by demonstrating its conviction that everyone can lead, and that lasting social change results when citizens of all backgrounds step up, take responsibility, and work together. Public Allies' primary program model matches full-time apprentices with coaching, training, and leadership development in across 21 states.

JOB SUMMARY

In a collaborative, team focused environment, the Senior Program Manager of Compliance and Special Events is primarily responsible for compliance to Serve IL and Public Allies. The Senior Program Manager of Compliance and Special Events will work closely with Serve IL, our AmeriCorps state commission partner, and our national office to ensure complete compliance with AmeriCorps rules and guidelines. The Senior Program Manager of Compliance and Special Events will work closely with the Executive Director to co-create and lead the compliance strategy. This role is also responsible for managing and coaching a group of 10 Allies, the Team Service Project process and PAC special and programmatic events. The Senior Program Manager of Compliance and Special Events work ensures a smooth enrollment and graduation process for the Allies.

ESSENTIAL JOB FUNCTIONS & KEY OUTCOMES

• Leading compliance efforts for PAC which will include:
  • In conjunction with the PAC staff, create and implement compliance processes in alignment with Serve IL;
  • Manage site enrollment, exiting, suspension and graduation processes for PAC;
  • Work closely with Program Staff to complete administrative duties related to all aspects of our program, including maintaining accurate paperwork/record keeping for Ally team, regular Serve IL reporting, and ensuring Allies and community partners submit required paperwork and complete required data entries in a timely manner;
  • Collaborating with the PANO MAC Team to monitor status of new member background checks and ensure members have the information they need to complete the checks;
  • Monitoring the completion of new member background checks;
  • Collaborating with program staff lead for Ally recruitment to ensure matched members understand and complete background checks;
  • Supporting PAC Team to complete suspension, early exit, eGrants and additional compliance procedures;
  • Attending and reporting on Serve IL meetings to the team;
  • Monitoring leadership journal;
  • Monitoring eGrants;
  • Working with PAC team and PANO to maintain Ally files using Salesforce
  • Facilitate internal compliance audits on a quarterly basis
• Team Service Project (TSP) Management:
  • Develop, Administer and Evaluate the TSP;
  • Ensuring that all Allies understand their responsibilities as they relate to the team service projects;
  • Revising the curriculum as needed.
• Plan and Manage PAC events:
  • Support the development and successful implementation of Ally retreats, service days, and special events designed to support and celebrate Allies;
  • Support the management of YouFair;
  • Support the management of the Matching Fair;
  • Support the Ally orientation week;
• Manage /Coach a group of 10 Allies. Provide an outlet for a positive development of Allies through individual and group coaching, ongoing management, and providing supportive and direct feedback to ensure leadership development and Ally retention;
• Complete administrative and compliance duties, including maintaining first-year Ally files, regular AmeriCorps reporting, and ensuring Allies submit required paperwork and complete required data entries in a timely manner;
• Other related duties as assigned.

EDUCATION, EXPERIENCE & COMPETENCIES

• Commitment to and demonstrated capacity to act from Public Allies' core values:

  • Diversity, Equity, & Inclusion: able to listen, learn, and work across differences to build the common good; actively works to dismantle oppression in all areas of life and work.
  • Focus on Assets: able to recognize and catalyze the strengths and natural leadership of everyone to build moment for social change; actively seeks to ensure those closest to the impact of our work have a voice in shaping out work
  • Integrity: meets commitments and acts responsibly with public and personal trust
  • Collaboration: able to build consensus and empower individuals and groups to achieve common goals
  • Continuous Learning: relentlessly seeks new information and bold ways to apply that learning
  • Innovation: able to respond to demographic, political and social shifts by acting in creative ways that generate new solutions
• Bachelor's Degree or comparative life experience
• Ability to identify, engage, and support young adults with diverse educational and economic backgrounds
• Ability to manage multiple and varied tasks related to supporting and guiding young adults from the educational, relational, emotional, and social development perspective
• Have a passion for leadership development and a desire to set high expectations and provide a high-quality learning experience for Allies
• Openness and ability to learn from experience and change the course of action to meet the needs of the organization’s evolving environment;
• Open-minded and objective with eagerness to continuously improve the organization’s systems and ability to achieve its outcomes for leaders, organizations, and communities;
• Creative problem solver;
• Solution-oriented;
• Self-starter, self-driven;
• Experience working collaboratively with a team;
• Strong communication skills;
• Commitment to personal and programmatic excellence;
• Adapting to changing goals and responsibilities;
• Positive growth mindset;
• Commitment to Public Allies Mission and Core Values
• Willingness to work nights and weekends as required
• Flexibility and willingness to work long hours (including nights and weekends when needed)
• Ability to manage multiple and varied tasks; attention to detail, strong time management and project management skills;
• Strong and intersectional understanding of racial, economic and social justice
• Strong preference for and experience in collaborative, team based work environment
• Strong outreach and communication skills, including written, verbal, and presentations;
• Proficiency in the use of Windows XP, Google Docs, Microsoft Word, Excel, and PowerPoint;
• Ability to be adaptive, comfort with change and a dynamic work environment;
• Experience working in diverse work environments;
• Sense of Humor;
• Positive attitude in accomplishing responsibilities.

WORKING CONDITIONS

The position is predominantly sedentary requiring the ability to sit, bend, stand and walk. It may require occasional stooping, reaching, stair-climbing and repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard. It rarely requires kneeling, pushing/pulling, and repetitive motions of the feet.

Physical demands of the position necessitate hearing, talking, handling, and grasping regularly. Specific vision conditions include close vision reading. It requires the ability to operate a computer, telephone, fax, copy machine and adding machine or calculator.

The position is generally performed in an office environment. The noise level is generally low to quiet. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations, however, will be made to enable individuals with disabilities to perform said essential functions.

PAY EQUITY AND TRANSPARENCY

Public Allies is committed to eradicating the pervasive and systemic racial, gender, and socioeconomic barriers to meaningful and sustaining employment that perpetuate inequality and limit opportunity. We believe pay equity and transparency in the hiring process are the first steps.

The salary range for this role is $62,000. We appreciate the time and energy it takes candidates to engage in a job search and the hiring process, and to reinforce this commitment, we will be open about pay ranges and opportunities early on, keeping true to our internal equity standards so we can ensure fairness with every person.

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