HVAC Department Manager

2 weeks ago

Colorado Springs, United States WireNut Home Services Full time
Job DescriptionJob Description

Who We Are

We strive to Enrich Lives Through Trust in the Trades. We enjoy a lively culture that thrives on accountability and fun which is driven by our mission, and safeguarded by our three core values: Family, Care, and Grow.

Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Services throughout Colorado's Front Range. We have earned over 52,000 happy customer reviews and are the record holding 9x Excellence in Customer Service Award from the BBB. Additionally, we have been the recipients of the Gazette's Best Workplaces 6 years in a row and have enjoyed hard-earned, aggressive growth year-over-year.

Do you love solving problems, finding solutions, and serving others? Looking for a fast-paced environment with a supportive culture? Do you enjoy staying busy and being organized? Ready for a real career with the opportunity to grow? If you share our passion for superior customer service, then WireNut Home Services is the company for you

How You Can Help Us

As our HVAC Department Manager, you will exercise extreme ownership for the entire HVAC Department. This includes the HVAC Maintenance Team, the HVAC Installation Team, and our HVAC Service and Senior Technicians. You will invest heavily in your team and be responsible for their personal and professional development, the quality of service we provide our customers, and the stewardship of the department's efforts such that you maximize Gross Profit.

What You'll Do

Leadership / Extreme Ownership / Responsibilities

  • Provide leadership and support for the HVAC Departments managers, technicians, and dispatchers
  • Invest in the personal and professional development of all HVAC team members
  • Maintain a high level of HVAC KPI data integrity, analyzed daily to help direct your department's efforts in support of our quarterly goals and company mission
  • Hire, train, and maintain accountability for all personnel within the HVAC Department
  • Provide radically candid constructive feedback to any individual within the organization from our newest hire through the President
  • Facilitate cross-disciplined relationships to enhance the team’s overall performance with the sister trades, the Assets Department, and the People Department
  • Assist customers with persistent HVAC related concerns, as needed

Experience You’ll Need

  • Leadership experience, with proven professional application
  • Strong organizational skills, people skills, management abilities, decision making skills and strategic planning skills
  • Must have excellent analytical skills and possess a strong attention to detail
  • Exceptional clerical and organizational skills
  • Computer competency including Office 365, and the ability to learn new software swiftly
  • Must be able to communicate effectively both in writing and verbally to provide feedback in a professional manner
  • Ability to work effectively with the pressures of a dynamic schedule, and possible concurrent deadlines, while still producing high quality results
  • Ability to adapt and demonstrate resilience in a variety of situations
  • Ability to identify and resolve issues, establish priorities, and lead your team to achieve desired objectives
  • Residential HVAC experience is preferred but not required
  • Ability to pass background check and state illegal drug screening
  • Clean driving record and valid driver’s license

Benefits

  • Competitive Compensation
  • Unlimited Managed PTO
  • Company Holidays (Office Closed)
  • Comprehensive Medical, Dental, and Vision Insurance
  • 401(k) Plan

Job Type: Full-time

Compensation: $85-115K/year

NO COVID-19 VACCINE REQUIRED

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