Host Manager
3 weeks ago
Job Description:We are seeking a dynamic Hostess Manager to lead our front-of-house team. The ideal candidate will have a passion for hospitality and an in-depth understanding of reservation management systems, particularly OpenTable. You will play a crucial role in managing our dining room operations, ensuring that each guest receives a warm welcome and impeccable service.
Responsibilities:
- Oversee the daily operations of the hostess desk and ensure smooth functioning of dining room activities.
- Utilize OpenTable to manage reservations, optimize seating arrangements, and handle guest flow efficiently.
- Train and supervise hostess staff on OpenTable usage, customer service best practices, and restaurant policies.
- Coordinate with the kitchen and floor managers to ensure timely seating and turnover of tables.
- Address and resolve any guest concerns or complaints with professionalism and courtesy.
- Maintain a friendly, welcoming atmosphere in the dining area.
- Analyze and report on dining trends, reservation patterns, and customer feedback to improve service and guest satisfaction.
- Develop and implement strategies to enhance the guest experience and increase retention rates.
Qualifications:
- Proven experience as a Hostess Manager or similar supervisory role in the hospitality industry.
- Extensive knowledge of OpenTable and its advanced features.
- Strong leadership skills and the ability to manage a diverse team.
- Excellent organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- A commitment to high standards in customer service and a keen eye for detail.
- Ability to work in a fast-paced environment and handle high pressure situations with grace.
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Miami, United States Brinker International Full timeRole Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...
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Miami, United States Brinker International Full timeRole Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...
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Miami, United States Brinker International Full timeRole Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...
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Miami, United States Brinker International Full timeRole Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...
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Miami, Florida, United States teamworkonline Full timeThe FIFA World Cup 26TM will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States. This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Volunteers are at the...