Host/Hostess
3 weeks ago
Position: Host/Hostess
Company: Maü Miami
Location: 3252 NE 1st Ave Suite 109, Miami, FL 33137
About Us: Welcome to Maü Miami , where culinary excellence meets lifestyle luxury Located in the heart of Miami, Maü is not just a restaurant—it's a lifestyle brand redefining the dining experience. Our commitment to exceptional service, mouthwatering cuisine, and unbeatable pricing sets us apart as a beacon of culinary innovation and lifestyle indulgence.
Responsibilities:
- Warmly greet guests upon arrival and ensure a smooth transition to their dining experience.
- Manage the seating chart to optimize table turnover and accommodate guest preferences.
- Provide accurate wait times and manage reservations effectively to minimize guest wait times.
- Communicate effectively with kitchen and serving staff to coordinate seating and ensure timely service.
- Answer phone calls and assist guests with inquiries, reservations, and special requests.
- Maintain cleanliness and organization at the host/hostess station and lobby area.
- Monitor and manage the flow of guests in the restaurant to maintain a comfortable and welcoming atmosphere.
- Assist in resolving guest concerns or complaints promptly and professionally.
Qualifications:
- Previous experience in a customer service role, preferably in a restaurant or hospitality environment.
- Excellent communication and interpersonal skills with the ability to interact effectively with guests and team members.
- Strong organizational skills and attention to detail to manage reservations and seating arrangements efficiently.
- Ability to work calmly and efficiently in a fast-paced environment, especially during peak dining hours.
- Positive attitude and a genuine desire to provide exceptional service to guests.
- Flexibility to work evenings, weekends, and holidays, as needed to meet the demands of our business and uphold our commitment to exceptional service and hospitality.
Requirements:
- Previous experience using reservation management software is a plus.
- Professional appearance and demeanor.
- Dedication to providing exceptional service and hospitality, with a sincere desire to create memorable culinary experiences that align with Maü Miami's ethos of luxury and lifestyle indulgence.
Benefits:
- Employee discounts on meals and beverages.
- Opportunities for growth and advancement within the Maü Miami family.
- Competitive wages with opportunities for advancement.
- A supportive and inclusive work environment where your contributions are valued and recognized.
Join Us: If you share our passion for culinary excellence, exceptional service, and lifestyle luxury, we invite you to join us at Maü Miami. Be part of a team that celebrates taste, style, and sophistication at every turn. Welcome to Maü—where every culinary experience is an adventure in indulgence.
Apply today and embark on a journey with Maü Miami , where every moment is a celebration of taste, style, and sophistication.
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