Program Delivery Quality Assurance Monitor
3 weeks ago
Save lives, from the workplace to anyplace.
The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. Our Initiatives include:
- Workplace Safety
- Roadway Security
- Impairment
Position Highlights:
Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining an unassuming role as a class participant. Bring concerns to management attention in regard to infractions of policy or procedures within the NSC classroom through completion of written observation reports.
What You’ll Do:- Learn and understand driver safety course delivery expectations as outlined in the course instructor guides, manual of rules and procedures, and program administrative guides
- Attend various NSC driver safety courses state-wide, covertly posing as a required attendee and participating in all aspects of class as an attendee.
- Observe and record objective information used to evaluate instructors facilitating NSC driver safety courses with regard to contract regulatory compliance, administrative processes, classroom management techniques, and curriculum delivery expectations.
- Complete Instructor Observation Evaluation Input form and written summary of observations for each assigned instructor/class within 24 hours of completion of monitoring.
- Attend scheduled training or retraining, update seminars, round table discussions, and Instructor Service Specialist development seminars as required and scheduled by NSC.
- Perform other related duties as assigned.
- Excellent written and verbal communication skills required.
- Must be a self-starter with the ability to work independently.
- Must display high level of initiative and possess good time management and organizational skills.
- High school diploma or equivalent required.
- Proficient with Microsoft Outlook, Excel, Word, and Powerpoint
- At least 2 years of relevant customer service or call center experience preferred
- Requires prolonged sitting.
- Travel Required (in-state, must have own transportation).
- Ability to make decisions and recommend proposed solutions to customer problems or inquiries.
- Acts independently and uses own judgment in acquiring information while observing Council state mandated classes.
- Uses knowledge of program requirements and promote NSC values. Assures reporting integrity at all times. Determines priorities using judgment, creativity, and knowledge of program & state regulations and requirements to ensure program compliance.
- The hourly rate for this role is $35/hr
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
- At least 20 PTO days accrued 1st year and 11 paid holidays
- Flexible work arrangements
- Comprehensive medical, dental, vision, and life insurance plans
- Flex spending accounts for medical and dependent care
- 403(b) & Roth 403(b) with employer match up to 6%
- Reimbursable training
- Student loan pay down
- Dress for your day
We believe that you can’t be safe if you don’t feel safe. Feeling safe requires a commitment to equitable policy implementation and promoting diversity in the safety profession. We must cultivate our own diverse, inclusive, and equitable work environment to deliver on our mission to save lives, from the workplace to anyplace.
NSC is an equal opportunity employer.
Powered by JazzHR
gLiw5QPI0I
-
Quality Assurance Systems Supervisor
1 week ago
Fitchburg, Massachusetts, United States MICRON PRODUCTS Full timeCompany Overview: Micron Products is a dynamic contract manufacturing entity that excels in thermoplastic injection molding, precision machining, assembly, and the production of silver-plated medical sensors for disposable electrodes. We collaborate with a diverse range of clients to deliver tailored manufacturing solutions and assembly services that align...
-
Quality Assurance Systems Supervisor
1 week ago
Fitchburg, Massachusetts, United States MICRON PRODUCTS Full timeCompany Overview: Micron Products is a versatile contract manufacturing organization that excels in thermoplastic injection molding, precision machining, assembly, and medical sensor production. We cater to a diverse clientele, providing tailored manufacturing solutions to achieve their objectives.Position Summary: The Quality Systems Manager plays a crucial...
-
Quality Assurance Systems Supervisor
1 week ago
Fitchburg, Massachusetts, United States MICRON PRODUCTS Full timeCompany Overview: Micron Products is a versatile contract manufacturing entity that excels in thermoplastic injection molding, precision machining, assembly, and the production of silver-plated medical sensors for disposable electrodes. We collaborate with a diverse range of clients to deliver tailored manufacturing solutions and assembly services that align...
-
Quality Assurance Systems Lead
5 days ago
Fitchburg, Massachusetts, United States MICRON PRODUCTS Full timeCompany Overview: Micron Products is a versatile contract manufacturing entity that excels in thermoplastic injection molding, precision machining, assembly, and the production of silver-plated medical sensors for disposable electrodes. We collaborate with a diverse range of clients to deliver effective manufacturing solutions and assembly services that...
-
Quality Assurance Systems Supervisor
5 days ago
Fitchburg, Massachusetts, United States MICRON PRODUCTS Full timeCompany Overview: Micron Products is a versatile contract manufacturing entity that excels in thermoplastic injection molding, precision machining, assembly, and the production of silver-plated medical sensors for disposable electrodes. We cater to a diverse clientele, providing tailored manufacturing solutions and assembly services to achieve their...
-
Quality Assurance Systems Supervisor
1 week ago
Fitchburg, Massachusetts, United States MICRON PRODUCTS Full timeCompany Overview: Micron Products is a versatile contract manufacturing organization that excels in thermoplastic injection molding, precision machining, assembly, and the production of silver-plated medical sensors for disposable electrodes. We collaborate with a diverse range of clients to deliver tailored manufacturing solutions and assembly services that...
-
Quality Assurance Specialist
1 week ago
Fitchburg, Massachusetts, United States Expert Staffing Full timeJob OverviewExpert Staffing is currently in search of a skilled Quality Assurance Specialist to enhance our client's team. This role is an excellent opportunity within a thriving manufacturing sector, promising substantial career advancement.Compensation: $20.00-$22.00 per hourWork Schedule: 2nd ShiftPosition Summary:The Quality Assurance Specialist will be...
-
Quality Assurance Specialist in Construction
1 week ago
Fitchburg, Massachusetts, United States NVR Full timeNVR, Inc., the parent company of Ryan, NV and Heartland Homes, has been dedicated to assisting families in building their dream homes since 1948. As one of the top five homebuilders in the United States, we prioritize quality and customer satisfaction, proudly marking the completion of nearly 510,000 homes nationwide. Our operations extend beyond home sales...
-
Quality Systems Manager
3 weeks ago
Fitchburg, United States MICRON PRODUCTS Full timeDescription:Micron Solutions is a multifaceted contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, assembly and silver-plated medical sensors for disposable electrodes. We work with clients of all sizes to provide manufacturing solutions and assembly services to help our customers meet their...
-
Quality Assurance Specialist in Construction
1 week ago
Fitchburg, Massachusetts, United States NVR Full timeNVR, Inc., the parent company of Ryan, NV and Heartland Homes, has been a leader in the homebuilding sector since 1948. As one of the top five homebuilders in the United States, we prioritize quality and customer satisfaction, having successfully built and sold nearly 510,000 homes nationwide. Our diverse operations extend beyond just home sales and...
-
Quality Assurance Specialist in Construction
5 days ago
Fitchburg, Massachusetts, United States NVR Full timeNVR, Inc., the parent company of Ryan, NV and Heartland Homes, has been a leader in the homebuilding sector since 1948. As one of the top five homebuilders in the United States, we are dedicated to excellence and customer satisfaction, having successfully sold and constructed nearly 510,000 homes nationwide. Our diverse operations extend beyond home sales...
-
Quality Assurance Specialist
1 week ago
Fitchburg, Massachusetts, United States Montachusett Regional Transit Authority Full timeJob OverviewPosition Title: Program Quality AgentDepartment: Brokerage, Program ManagementReports to: Assistant SupervisorEmployment Status: Full-time, 37.5 hours per weekWork Hours: To be determined between 8AM – 5PMFLSA: Non-ExemptSupervisory Responsibilities: NonePosition Summary: The Program Quality Agent is integral to the operational success of the...
-
Quality Assurance Specialist
1 week ago
Fitchburg, Massachusetts, United States Montachusett Regional Transit Authority Full timeJob OverviewPosition Title: Program Quality AgentDepartment: Brokerage, Program ManagementReports to: Assistant SupervisorEmployment Status: Full-time, 37.5 hours per week minimumWork Hours: To be determined between 8AM – 5PMFLSA: Non-ExemptSupervisory Responsibilities: NonePosition Summary: The Program Quality Agent is essential in facilitating the...
-
Production Team Supervisor
2 days ago
Fitchburg, Massachusetts, United States PGT Innovations Full timeJob SummaryWe are seeking a highly skilled and experienced Production Team Leader to join our team at PGT Innovations. As a key member of our production team, you will be responsible for supervising and coordinating the activities of production and operating workers, ensuring the efficient and effective operation of our manufacturing processes.Key...
-
Program Quality Agent
3 weeks ago
Fitchburg, United States Montachusett Regional Transit Authority Full time $16 - $20Job DescriptionJob DescriptionPosition Title: Program Quality AgentDepartment: Brokerage, Program ManagementReports to: Assistant SupervisorEmployment Status: Full-time 37.5 hours per week, at minimumWork Hours: TBD between the hours of 8AM – 5PMFLSA: Non- ExemptSupervisory Responsibilities: N/APosition Summary: The Program Quality Agent plays a critical...
-
Monitor - JYL
2 months ago
Fitchburg, United States Beacon Mobility Full timeJYL Transportation, Inc. If you are looking for the job that gives you the perfect combo of Pay, Benefits, & Flexibility, you just found it! Being a Van Monitor for JYL Transportation gives you the pay you deserve, the benefits you need, plus the flexibility to earn more money on the side, run errands, or go home and watch Netflix. What We Offer: FLEXIBILITY...
-
Program Director
19 hours ago
Fitchburg, Massachusetts, United States ALL AROUND ACHIEVERS LLC Full timeJob SummaryWe are seeking a highly motivated and experienced Program Director to join our team at All Around Achievers LLC. As a key member of our organization, you will be responsible for managing the day-to-day operations of our program(s) and team.Key ResponsibilitiesProgram Management: Collaborate with the Area and Regional Director to oversee the...
-
Van Monitor for JYL Transportation
2 days ago
Fitchburg, Massachusetts, United States Beacon Mobility Full timeBeacon Mobility is seeking a skilled Transportation Monitor to join our team. As a Transportation Monitor, you will play a vital role in ensuring the safety and well-being of our clients. Your primary responsibility will be to monitor clients' behavior and provide guidance, feedback, and direction when necessary.Key Responsibilities:Monitor clients' behavior...
-
Quality Inspector
1 month ago
Fitchburg, United States Eastridge Workforce Solutions Full timeEastridge Workforce Solutions is hiring a 2nd Shift Quality Inspector for a multifaceted contract manufacturing organization. Monday-Friday, 3 pm-11 pm. JOB PURPOSE The inspector is responsible for performing daily inspections, communicating findings to Quality and the area manager. Job responsibility includes assessment of non-conforming product, process...
-
Quality Inspector
1 month ago
Fitchburg, United States Eastridge Full timeJob DescriptionJob DescriptionEastridge Workforce Solutions is hiring a 2nd Shift Quality Inspector for a multifaceted contract manufacturing organization. Monday-Friday, 3 pm–11 pm. JOB PURPOSE The inspector is responsible for performing daily inspections, communicating findings to Quality and the area manager. Job responsibility includes assessment of...