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Quality Manager

2 months ago

Tempe, United States CMI Group Aerospace & Defense Full time
Job DescriptionJob Description

Quality Manager

Location: 515 W 17th St, Tempe, AZ 85281 (on-site required)

Requirement: Must be a US Citizen or Permanent Resident due to ITAR

Industry: Aerospace & Defense Manufacturing

Full time, exempt position


  • Responsible to put the Strategy in place for the quality department
    1. Develop strategic initiatives to reduce the COPQ
    2. Develop strategy to recue NCR’s along with the engineering team
    3. Develop tactical approach with his team (QE’s, Inspectors)
    4. Customer quality issues and problem solving required (FMEA, 8D and SPC)
    5. Experience to reduce overall inspection using lean tools and SPC data, mintab, etc.
  • Responsible for the administration of the Quality Department.
    1. Assign duties, schedule work, recruit and hire new employees, conduct employee reviews, and discipline within the quality control department
    2. Ensure compliance to all customer requirements throughout the company
    3. Maintain AS9100 Standard Certification and applicable NADCAP requirements
    4. Review KPI performance data, identify areas of improvement and implement actions
  • Responsible to communicate properly to the customers
    1. Respond to Customer Complaints, Escapes, and Returns until resolution achieved
    2. Communicate with Customer via secure online portals including requests of customer concessions, customer audits, and provide RCCA response with objective evidence of actions
    3. Maintain Customer related records and metrics regarding OTD and Quality
  • MRB Administration
    1. Facilitate NCR occurrences with Root Cause Corrective Action for Nonconformities
    2. Seek continual improvement opportunities which prevent reoccurrence
    3. Participate in Corrective Action Board Meetings, and Internal NCR Meetings daily or frequently
  • Direct and Coordinate Inspection Activities
    1. Responsible to improve turnaround time in first articles, and measure team hour by hour performance for accountability purposes.
    2. Direct creation of Detail Inspection Plan, and operation specific Data Collection and First Piece Sheets
    3. Audit inspection report on a daily basis with the quality team
    4. Coordinate with Production Control to determine job prioritization
    5. Monitor and improve established procedures, policies, and objectives
    6. Coordinate with Engineering, Manufacturing, and QE to produce CMM Programs for production parts
    7. Responsible for the CMM Program database and CMM Inspection activities
  • Responsible to monitor supplier activities and assess performance in quality or delivery requirements.
    1. Develop or improve procedures to evaluate and maintain Approved Supplier List.
    2. Perform Supplier Audits to verify Supplier capability and adequacy to comply with requirements.
    3. Supplier NCR Resolution & Correspondence to seek Root Cause Corrective Action Response
    4. Purchase Order Requirement Review and approve flow down information into templates
    5. Provide performance metrics feedback to Suppliers and discuss opportunities for improvement.
  • Participate Contract Review Activities
    1. Review Customer Purchase Order Contract Requirements
    2. Review New Product, Rev Change, Specification Configuration Maintenance for requirements
    3. Flow Down requirements into production documents including Job Traveler and Supplier Purchase orders

QUALIFICATIONS

  • Bachelor’s Degree in Mechanical Engineering or equivalent experience
  • In-depth knowledge of precision metal machining and special processes required
  • Extensive and proven experience in military and defense, otherwise is not qualified
  • Minimum of 10 years managing a Quality Dept. in a Defense/Aerospace environment
  • Solid understanding and experience working with Quality Management Systems.
  • Proven leadership capability
  • Strong verbal and written communication skills required
  • AS9100 Audit (Rev. D), ITAR/EAR, FAA experience
  • Six sigma Black belt or Green belt certification
  • Proficient with Microsoft Word, Excel, and PowerPoint
  • Multisite responsibility (4 buildings complex)
  • Proven experience in Zero Defect Plans to drive COPQ down
  • PDCA methodology, RCCA (5 why’s, 8D’s)


THE ABOVE JOB DESCRIPTION REFLECTS THE GENERAL DETAILS CONSIDERED NECESSARY TO DESCRIBE THE PRINCIPAL FUNCTIONS OF THE JOB IDENTIFIED. IT IS NOT TO BE CONSTRUED AS A DETAILED SUMMARY OF ALL THE WORK REQUIREMENTS THAT MAY BE INHERENT IN THE JOB, AND MAY BE REVISED FROM TIME TO TIME.

Team oriented company with top paying wages and benefits in the valley in regards to the Aerospace Industry. To qualify for consideration, all candidates must be able to work 40+ hours per week in a fast paced, high-demand, quality environment. All candidates must also have sufficient verbal and written communication skills as well as good problem solving skills.

CMI Group is equal opportunity employer providing competitive wages and benefits. Medical, dental, vision, disability and life insurance available. 401(k) with company match and company funded Profit Sharing plan.

This is an equal opportunity employer and will not discriminate against any employee or applicant due to age, race, disability, veteran status, religion, sexual orientation, gender or any other protected classification. VEVRAA federal subcontractor. This company provides provide equal employment opportunities to applicants without regard to race, color, religion, gender, age, national origin, or disabilities in compliance with federal and state laws including:

  • The Civil Rights Act of 1964 as Amended
  • Age Discrimination Act of 1967 as Amended
  • Rehabilitation Act of 1973
  • Vietnam Era Veterans Readjustment Act of 1974
  • Americans with Disabilities Act Amendment Act of 2009 (ADAAA)
  • The Wagner-Peyser Act as Amended.
  • The Workforce Innovation and Opportunity Act
  • Fair Credit Reporting Act, 15 U.S.C. 1681 et seq