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Senior GM

2 months ago

Washington, United States High Altitude Partners Full time
Job DescriptionJob DescriptionExperience level: Mid-seniorExperience required: 5 YearsEducation level: Bachelor’s degreeJob function: ManagementIndustry: Hospital Health CareVisa sponsorship eligibility: No
Job Description:My Client is seeking an experienced Senior Area General Manager - Food to lead daily operations for our food team at Hospital located in Washington, DC. If you have extensive experience in a healthcare environment, you are encouraged to apply now
The Hospital is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. The Hospital is recognized regionally and nationally for excellence in medical care. The Hospital patient-first philosophy combines care, compassion, and clinical excellence with an emphasis on customer service. This is a 900-bed hospital where the GM will lead the entire Food Nutrition operations including patient meal services, retail, doctors lounge, and catering.
Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role. A true commitment to Nursing Relationships and the Patient Experience is needed. Staff development, engagement, and understanding of regulatory compliance in DC is a plus.
We are looking for candidates who will:Have oversight of day-to-day operations.Deliver high-quality food service.Achieve company and client financial targets and goals.Develop and maintain client and customer relationships.Develop strategic plans.Create a positive environment.Ensure My Client Standards are met.
The ideal candidate:Has a work history demonstrating strong leadership skills, previous supervisory experience, and the ability to work collaboratively.Has General Manager Food Nutrition leadership experience in a healthcare environment.Has experience managing in a union environment.Has outstanding client relationship skills and strong financial acumen.Can manage multiple priorities, demonstrate professional communication skills, and show a passion for high-level customer service.Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.Has working knowledge of My Client’s Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Note: Employees who work at Hospital are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.
Position Summary:Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations.Provides local leadership and strategic direction while developing the team for new and emerging business solutions that sustain growth in day-to-day operations.
Key Duties:Directs all contract services.Oversees management/administrative team responsible for special functions, cash control, and payroll.Ensures customer and client satisfaction.Drives growth.Manages financials.
Basic Qualifications Requirements:Bachelor’s Degree or equivalent experience.5 years of Functional Management experience.Experience in food service management.General Manager Food Nutrition leadership experience in a healthcare environment.Experience managing in a union environment.Experience in a hospital with a minimum of 500 beds.Client relationship experience and strong financial acumen.Experience managing teams responsible for special functions, cash control, and payroll.Financial management experience.Experience delivering high-quality food service.
Vaccination Requirement:Employees who work at The Hospital are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and must report their vaccination status and provide proof of vaccination.