General Manager

2 months ago

Willmar, United States Shopko Optical Full time
Job DescriptionJob Description

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in Wilmar, MN.


It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities.

POSITION SUMMARY:

Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages & Sales Incentives, Bonus
  • 401K with Match
  • 2 Weeks of Vacation benefits & 1 Personal Day paid
  • 6 Paid Holidays
  • Volunteer Time Off - 8 hours
  • Paid Sick Days
  • Health & Wellbeing Benefits: Medical, Life, Dental, Vision, Short & Long Term Disability
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On-the-Job Training & Certification, We will help you obtain it
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

DRIVE BUSINESS

  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales

LEADERSHIP

  • Hire, develop and train teammates
  • Manage teammate performance
  • Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response
  • Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information

CUSTOMER SERVICE AND PATIENT CARE

  • Provide and continuously model excellent customer service in all customer interactions
  • Provide appropriate direction and feedback to the team related to customer service
  • Dispense eyewear according to professional standards
  • Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

  • High School Graduate or equivalent
  • 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
  • Optician experience desired, ABO/Shopko OCE Certification required within 12 months of hire/promotion, full training program offered
  • Proven ability to lead, coach and build relationships in a professional environment
  • Able to direct and motivate a diverse teammate network
  • Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to multi-task and remain flexible in an ever-changing environment
  • Demonstrate commitment to provide great customer service
  • Solid computer knowledge to include Microsoft Office Suite of programs

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Demonstrate physical agility (bending, twisting, reaching and pulling)
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

  • General Manager

    4 weeks ago

    Willmar, United States Arbys Full time

    Job DescriptionUp to $80000 / yearWe’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right place if you’re here for:...

  • General Manager

    4 weeks ago

    Willmar, United States Arbys Full time

    Job DescriptionUp to $80000 / yearWe’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right place if you’re here for:...

  • General Manager

    3 weeks ago

    Willmar, United States Arbys Full time

    Job Description Up to $80000 / yearWe’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right place if you’re here...

  • Optical General Manager

    2 days ago

    Willmar, United States Kiesgen Consulting LLC Full time

    General Function: The major responsibility of the Optical Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead the team in a positive and productive environment modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention. Knowledge and Skills: ...

  • Maintenance Manager

    3 weeks ago

    Willmar, United States Vista Prairie Communities Full time

    Job DescriptionJob DescriptionStart a new career as a Maintenance Manager at Vista Prairie at Copperleaf, Assisted Living and Memory Care! Join Vista Prairie Communities and elevate your career while making a meaningful impact. Enjoy our supportive culture, outstanding benefits, and the opportunity to build lasting friendships. This is your chance to be...

  • Restaurant Operations Manager

    2 weeks ago

    Willmar, Minnesota, United States Arbys Full time

    Position OverviewAnnual Salary: Up to $80,000Welcome to a place where culinary excellence meets career growth. As a General Manager, you will play a pivotal role in guiding your restaurant management team and staff towards achieving success. This position is ideal for those who are committed to:Participating in a Bonus ProgramEnjoying Discounted Menu...

  • Facilities Operations Manager

    2 weeks ago

    Willmar, Minnesota, United States Vista Prairie Communities Full time

    Embark on a rewarding journey as a Facilities Operations Manager with Vista Prairie Communities.At Vista Prairie Communities, we invite you to advance your career while making a significant difference in the lives of others. Our nurturing environment, exceptional benefits, and the chance to forge meaningful connections await you. This is your opportunity to...

  • Maintenance Operations Manager

    11 hours ago

    Willmar, Minnesota, United States Life-Science Innovations Full time

    Job DescriptionJob Title: Maintenance Operations ManagerJob Summary:We are seeking a highly skilled and experienced Maintenance Operations Manager to join our team at Life-Science Innovations. The successful candidate will be responsible for overseeing all routine maintenance of our facilities, including controlling systems and/or robotic equipment, and...

  • Restaurant and Bakery Service Manager

    3 months ago

    Willmar, United States Perkins Restaurant & Bakery - KRMM hospitality Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceHealth insuranceOpportunity for advancementVision insurance At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary....

  • Personal Training Manager

    3 months ago

    Willmar, United States BFTI - Bandon Fitness texas , Inc. Full time

    Job DescriptionJob DescriptionWho We AreBandon Fitness Texas, Inc. is the largest owner of Anytime Fitness locations in the United States with 250+ current locations and plans for continued growth. With state-of-the-art facilities, a team of passionate individuals, and a commitment to providing exceptional service, we strive to create a positive and...

  • Assistant Manager for Restaurant and Bakery Operations

    2 weeks ago

    Willmar, Minnesota, United States Perkins Restaurant & Bakery - KRMM hospitality Full time

    Perkins Restaurant & Bakery - Assistant ManagerBenefits:Performance-based bonusComprehensive dental coverageHealth insurance optionsCareer advancement opportunitiesVision care plansPerkins Restaurant & Bakery is in search of an Assistant Manager to support our operations. In this pivotal role, you will contribute significantly to ensuring customer...

  • Assistant Manager for Restaurant and Bakery Operations

    2 weeks ago

    Willmar, Minnesota, United States Perkins Restaurant & Bakery - KRMM hospitality Full time

    Perkins Restaurant & Bakery - Assistant ManagerBenefits:Performance-based bonusComprehensive dental coverageHealth insurance optionsCareer advancement opportunitiesVision care plansPerkins Restaurant & Bakery is in search of an Assistant Manager to support our operations. As a vital member of our organization, you will contribute significantly to ensuring...

  • Facilities Maintenance Manager

    1 week ago

    Willmar, Minnesota, United States Life-Science Innovations, LLC Full time

    Job OverviewLife-Science Innovations, LLC is in search of a dedicated and trustworthy individual to fill the role of Maintenance Supervisor. The Maintenance Supervisor will be accountable for supervising all routine upkeep of the facility, which includes managing control systems and/or robotic machinery, while also providing essential support for the...

  • Senior Project Manager

    2 weeks ago

    Willmar, United States Relco Full time

    Job DescriptionJob DescriptionProject Manager Job Description STATUS: Exempt / Salary DEPARTMENT: Engineering HOURS: Monday – Friday, average of 40-45 hours per week REPORTING RELATIONSHIPS Reports to: Director of Project Engineering Supervise: N/A PURPOSE OF THE JOB The primary function of this position is to provide overall technical information and...

  • Purina Animal Nutrition

    5 days ago

    Willmar, Minnesota, United States Land O'Lakes, Inc. Full time

    About the RoleThis is a 12-month training position for future development into manufacturing supervision roles within our Animal Feed Division. As a Trainee, you will be assigned to one of our Feed Plant locations to assist in leading the overall activities of the selected feed plant to ensure quality products and services are provided to our...

  • Purina Animal Nutrition

    5 days ago

    Willmar, Minnesota, United States Land O'Lakes, Inc. Full time

    About the RoleThis is a 12-month training position for future development into manufacturing supervision roles within our Animal Feed Division. As a Trainee, you will be assigned to one of our Feed Plant locations to assist in leading the overall activities of the selected feed plant to ensure quality products and services are provided to our...

  • Purina Animal Nutrition

    3 weeks ago

    Willmar, United States Land O'Lakes, Inc. Full time

    Purina Animal Nutrition - Manufacturing Management Track (MMT) Associate  Join Land O’Lakes, Inc., and help us bring food from farmer to fork, building vibrant communities along the way. We’re a global, Fortune company and a farmer-owned cooperative, which means we work for one another—not Wall Street. We’re proud to rank a Top Workplace. We offer: ...

  • Licensed Practical Nurse for Medication Management

    2 weeks ago

    Willmar, Minnesota, United States BETHESDA HEALTH AND HOUSING Full time

    Position Overview: As a dedicated Licensed Practical Nurse (LPN), you will deliver compassionate, efficient, and personalized care to each resident. Your responsibilities will include administering medications and executing treatments as prescribed by healthcare providers. You will communicate any changes in residents' physical or mental health to both...

  • Key Team Leader

    3 days ago

    Willmar, Minnesota, United States Dunhams Sports Full time

    Job OverviewWe are seeking a highly motivated and experienced Team Leader to join our team at Dunham's Sports. As a Key Team Leader, you will play a critical role in ensuring the success of our store by providing exceptional customer service, leading a team of sales associates, and maintaining a well-organized and visually appealing store environment.Key...

  • On-Site Construction Supervisor

    2 weeks ago

    Willmar, Minnesota, United States Jobot Full time

    Superintendent Role at a Leading General ContractorWe are a reputable mid-sized General Contractor, focused on delivering excellence in commercial, institutional, and industrial construction projects. Our commitment to quality and a supportive work environment is paramount. As a Superintendent, you will be instrumental in overseeing the successful execution...