![BrightStar Care of Sugar Land](https://media.trabajo.org/img/noimg.jpg)
Skilled Coordinator/Scheduler
1 month ago
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
Are you an experienced scheduler, intake specialist or care coordinator that loves helping people and offers excellent customer service? BrightStar Care of Sugar Land, TX is looking for a dynamic individual to coordinate the scheduling of our field staff to deliver a Higher Standard of Care for our clients. The Client Care Coordinator is responsible field staff assignments; and effectively managing positive communications with field staff, care recipients, and all members of the BrightStar Team.
The ideal candidate must have the ability to triage priorities and communicate effectively to clients and staff frequently. Prior experience as an LVN is a plus
Benefits:
- Competitive pay ranging from $20.00 - $23.00 per hour
- Weekly Pay w/ Direct Deposit
- Paid Time Off
- 401K plan
- Medical & Dental benefits
- Schedules staff for client shifts Skilled & Non-Skilled
- Gathers feedback on employee performance and customer satisfaction
- Assists clients and staff with issues
- Answers incoming calls
- Helps recruit, interview, and orient reliable staff.
- Assists with the intake of new clients and informs potential clients of services and reasons to utilize BrightStar over other agencies
- Monitors and maintains daily time reports for payroll processing
- Shares "on-call" phone for evenings and weekends, managing problems, emergencies and staffing call outs.
- 2+ years of scheduling/staffing, recruiting, and training experience within the home care or health care industry highly preferred.
- 2+ years CNA/HHA experience preferred.
- Proficiency with Microsoft office applications, including Word, Excel, and Outlook.
- Strong oratory and written communication skills.
- Ability to provide superior customer service, problem-solve, and tactfully handle difficult situations.
- Positive can do attitude.
- Must be willing to accept evening and/or weekend on-call work.
- Knowledge of HIPAA and healthcare office regulations
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.
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