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Patient Scheduler
2 months ago
Our benefits:
- Support and learning: We offer comprehensive training and support. In your first 90 days, you'll learn about our systems and services and have all the tools you need to create a great client experience.
- Health, Dental, and Vision Insurance: Enjoy comprehensive coverage for your health and wellness.
- 401(k) with Company Match: Plan for your future with our 401(k) program.
- Time Off: Benefit from flexible scheduling and paid time off for full-time employees to achieve a healthy work-life balance.
- Team Building: Join a culture of collaboration and camaraderie. Participate in monthly social events with your team to build strong professional relationships.
- Teladoc subscription (for full and part time employees, available day 1)
- Calm app membership: Available for free to all employees and up to 5 friends/family.
- We don't just encourage our teams to speak openly to management, make suggestions, and leave feedback, we empower them to do so. Join one or more of our committees to get involved in organizational initiatives. Be a part of our Experience Team, DEI Committee, Brand Ambassadors, and more
- You have at least 1 year of experience in a customer-facing, customer-service role.
- You've previously managed appointment scheduling for a medical office, coordinating with professionals and clients.
- You have excellent oral, listening, communication and self-awareness skills.
- Those who know you describe you as having unflappable patience and compassion. Autism affects each person in diverse ways, and you will need to provide consistent, calm care and follow-up.
- You have the ability to work in a fast-paced environment with changing circumstances while maintaining a positive attitude.
- You are committed to ongoing learning and professional development.
- Coordinate the therapists' schedule at the beginning of each week based on clients' needs and the therapists' productivity requirements
- Send welcome email packets to new client families
- Review client's account to accuracy and document all client communication
- Maintain daily volume of phone calls and emails
- Attends weekly huddle meetings in center
- Ensure that any service inquiries are answered and that follow-up is made as needed
At North Shore Pediatric Therapy, we understand that joining a team is not just about the role; it's about the people, the support, and the culture. Our interview process is carefully crafted to ensure you thoroughly understand who we are and the support system in place for your success. You'll discuss this role with multiple leaders in our organization, tour the center, and meet the incredible team you could be working with. We can't wait to get to know you
Per hour$18—$22 USD