Patient Access Representative
5 months ago
Basko Dermatology is the highest rated Dermatology Practice in the Naperville community and the surrounding areas. Led by a very talented and highly accomplished Physician, Dr. Basko-Plluska, and a patient care team that prides itself in the best customer service, our Practice is committed to increasing our patients' awareness about skin health and engaging them in shared decision making.ResponsibilitiesPATIENT ACCESS REPRESENTATIVE RESPONSIBILITIES
- Greet and welcome patients as soon as they arrive at the office
- Assist the scheduler in answering telephones & contact patients to confirm appointments
- Check-in patients, make sure all necessary forms are signed prior to patient being marked ready to be seen by doctor
- Make patient appointments in the emr system according to existing practice policy
- Update patient chart and account information as indicated. Make certain all insurance information in system is current
- Check-out patients and collect co-pays, deductibles as necessary
- Maintain appropriate inventory of office supplies
- All other duties as assigned by office manager or physician
- Proven ability in establishing rapport with patients, staff and supervisors
- Excellent grammar and communication skills
- Proven skills in handling busy telephone traffic and several office tasks simultaneously
- Cheerful personality
- Detail oriented, & professional disposition
- Familiarity with medical terms and spelling accuracy
- Computer literate
- Knowledge of basic bookkeeping and math concepts
PATIENT ACCESS REPRESENTATIVEEXPERIENCE
- Previous experience in a healthcare office, hospital or other medical facility required
- Previous experience in posting charges and receipt of payments highly desired
- High school diploma or equivalent
BENEFITS OFFERED
- Generous pto (paid time off)
- Paid holidays
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan with guaranteed employer contribution
- Employee discounts
- Paid training
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