Customer Service Representative

1 week ago

Brownsville, United States Texas Wood Supply Full time
Job DescriptionJob DescriptionDescription:

Accountabilities

  • Performing sales calls to customers on a regular basis.
  • Seeks out prospective client’s opportunities with new customers.
  • Establishes and maintains customer relationships in order to grow profitable sales.
  • Ability to lift or carry work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
  • Comprehend and stay relevant on new products and trends in the industry.
  • Follow-up on all generated quotations to assure that the customer is being serviced.
  • Develops an effective and productive working relationship with other team members.
  • Execute sales efforts in an ethical and professional manner.
  • Provide order estimates, enter customer purchase orders and follow them through the invoicing process.
  • Manage open orders and notify customers of any delivery schedule changes.
  • Maintain and regulate inventory controls.
  • Receive and distribute merchandise for store transfers.
  • Customer engagement for a pleasant experience.
  • Maintain and perform audit controls.
  • Set and maintain security standards.
  • Perform other work-related duties as assigned.


We look for team members who embody the following values and characteristics:

  • Works with urgency and purpose to deliver quality products.
  • Thrives in an entrepreneurial environment; is comfortable with ambiguity and change.
  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization.
  • Works through silos and forges strong cross-departmental relationships in order to achieve outcomes.
  • Believe in holding themselves to a high level of conduct and professionalism.


Supervisory Responsibilities (if applicable): None


Requirements:

Qualifications:

  • Education: High School Diploma or GED
  • Associate's degree in Business Administration or closely related field preferred.
  • Experience: Sales experience preferred but not required
  • License or Certification: None

Physical Demands:

  • Be able to lift 25

Knowledge and Skills:

  • Must be able to read and write English.
  • Bilingual in English and Spanish
  • Basic computer and math skills required.

Compensation:

  • Compensation for this role is set at an hourly rate ranging between $14 - $15/hr

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