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Patient Service Representative, Full Time, Templeton Imaging
3 months ago
Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay.
POSITION SUMMARY:
A non-exempt medical office position responsible for front office processes at Templeton Imaging. Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of the organization. Adheres to the HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process. Collects co-pays and posts charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal. Additional responsibilities as needed.
JOB REQUIREMENTS:
Education and Work Experience:
- High school diploma/GED required with completion medical office assistant program: Preferred
- Minimum of 2 years of experience working in a medical office setting: Required
Licenses and Certifications:
- Healthcare management/administration certification: Preferred
ORGANIZATIONAL REQUIREMENTS:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
Monday through Friday from 8:00am to 5:00pm.
40 hours per week
