Medical Assistant Front Desk

3 weeks ago

Glenview, United States UROPARTNERS LLC Full time
Job DescriptionJob DescriptionDescription:


Position Responsibilities

The Medical Assistant is responsible for the performance of all duties relating to patient care processes in the Urology Clinic. The Medical Assistant must be able to communicate verbally in a clear and concise manner to personnel, patients and physicians. The position is task and detail oriented, with goal of providing quality patient care in relation to the patient’s prescribed diagnosis and treatment needs. The ability to provide documentation in electronic format is required. Travel required for coverage as needed.


Full Time; M-F

No nights, weekends, or observed holidays at this time

We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package


Benefits:

· Health insurance

· Dental insurance

· Vision insurance

· Life Insurance

· Pet Insurance

· Health savings account

· Paid sick time

· Paid time off

· Paid holidays

· Profit sharing

· Retirement plan

· Free parking currently available


Dual MA/Front Desk Opportunity, hybrid to Front Desk on an as-needed basis


Assessment and Documentation of New Patient/Consult

  • Review of patient history, inclusive of prior medical/surgical and urological history and thorough documentation completion, inclusive of assessment requirements in appropriate time frame
  • Review of available information obtained by other health care team members internal and external
  • Recognition of recent and prior diagnostic test results having relevance to patient current urological health history
  • Provide urological educational requirements of the urological patient under direction of physician, Registered Nurse or Licensed Practical Nurse

Assessment of Documentation of Established Patient

  • Review prior patient history and provide updated information in the medical record in an appropriate time frame
  • Review of available information obtained by other health care team members, internal and external
  • Provide urological educational requirements of the urological patient under direction of physician, Registered Nurse or Licensed Practical Nurse

Performance of nursing skills present in the urological clinic

  • Laboratory services of venipuncture, urinalysis, and knowledge of laboratory reference laboratory services and their requirements
  • Uroflow
  • Post Void Residual Testing
  • Intravesical Administration
  • Urinary Catheterization
  • Preparation and possible direct assistance of urological office procedures
  • *Urodynamic participation will be based on individual skills and clinic requirements
  • Vital signs
  • Medication Administration injections, intravesical, oral under direct supervision of physician

Medical Assistant Competencies

  • Communicate normal test results to patients
  • Handle incoming scanned documents/test results; forward to necessary personnel and document accordingly
  • Ability to cover triage messages in the event team lead is unavailable
  • Fill in house pharmacies prescriptions
Requirements:

Position Requirements

  • High school diploma or equivalent
  • Registered/Certified by accrediting program
  • Ability to speak, read, and write English
  • Ability to calculate basic math
  • Strong communication and interpersonal skills
  • Basic computer skills/knowledge and keyboarding skills
  • Ability to work independently or as a team
  • Must be able to multi-task, use critical thinking and problem solving skills and analyze complex data

Physical Requirements

  • Ability to stand, walk or sit for an extended period of time
  • Requires frequent bending, squatting, stooping or stretching
  • Ability to perform proper body mechanics and have the ability to assist patients in ambulating, transferring in and out of bed, chair or wheelchair
  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
  • Ability to lift 0-15 pounds without assistance
  • Possess physical agility to respond in a quick manner and appropriately to respond to unexpected patient and family safety needs

Customer Service

  • Professional communication with patients, families, physicians and institutional departments to achieve optimal urological care delivery as directed
  • Assesses and anticipates patient and family response to urological treatment plan and provides for the necessary interventions
  • Provides for timely communication to patients, families, physicians, and other staff members
  • Recognizes and reports circumstances and situations not achieving patient/family satisfaction

Technology

  • Provide for documentation electronic environment following established protocols
  • Ensure responsibility of current passwords for required institutions and facilities
  • E-prescribe applicable patients under the direct supervision of physician and within Advanced Urology

Safety

  • Follow safety standards in all aspects of performance of the above essential functions
  • Follow standard precautions in the provision of patient care and implements other infection control measures as necessary
  • Utilizes equipment according to manufacturer’s recommendations and institutional policy
  • Reports/documents unexpected occurrences involving patients and others as appropriate
  • Follows facility specific emergency and disaster preparedness plans

Administrative Competencies

  • Protects patients’ rights by maintaining confidentiality of personal and financial information in accordance with HIPAA guidelines/regulations
  • Maintains attire standards of the departmental dress code
  • Observes and respects the confidentiality of information in regards to patients, doctors, and fellow employees
  • Maintains operations by following policies and procedures; reporting needed changes
  • Cross trained to primary tasks of reception, medical records, and scheduling

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