Front Desk

4 weeks ago

Prescott, United States Residence Inn by Marriott, Prescott Full time
Job DescriptionJob DescriptionDescription:

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner. Work as a team member with employees at hotel and other properties. MUST have customer service experience.



Requirements:

DUTIES AND RESPONSIBLITIES:

- Report to work on time, in proper and clean uniform, including name tags.

- Handle all duties according to company policies and procedures.

- Be knowledgeable about daily hotel operations, check bulletin boards and be up to date with all changes, new procedures and events

- Have knowledge about room rates, packages, discounts and promotions and know how to handle each.

- Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.

- Conduct property walks.

- Perform guest registration and room assignment and accommodate special requests of all customers.

- Be knowledgeable about Marriott Rewards and other frequent traveler programs

- Answer the phones within three rings in a professional manner

- Follow all cash handling and banking procedures to check out all guests efficiently. Running Express Check Outs at night.

- Operate Property Management Systems, take same day reservations and know how to enter a reservation

- Handle mail and messages properly and on a confidential basis

- Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.

- Assist all guests in problems and questions as required

- Assist team members in their jobs to ensure that all jobs are done on time

- Assist in Breakfast set-up each morning.

- Have knowledge about all emergency procedures and know how to act on them

- Be flexible in regard to work schedule

- Have knowledge about the city, the local area and attractions to provide the guest with all requested information

- Ensure proper credit when checking out guests and provide the guests with a 0 balance invoice

- Follow all cash and end of day procedures

- When leaving the front desk area, it is mandatory to lock your cash drawer and log off the PMS

- Other duties as assigned

DESIRED QUALIFICATIONS:

- Must be reliable; willing to work weekends and holidays.

- Must be able to deal with the public in a professional and courteous manner

- Must be able to communicate with all managers, supervisors and team members

- Able to handle conflict situations in a professional manner

- Must be a self-starter

- Must be physically fit and have the ability to bend, stoop and lift.

We are a drug free working environment. If given the opportunity to work on our team you must first past a drug test.

  • Front Desk Supervisor

    4 weeks ago

    Prescott, United States Residence Inn by Marriott, Prescott Full time

    Job DescriptionJob DescriptionDescription:As the Front Desk Supervisor, you will use your exceptional guest service skills to ensure that our guests have a memorable and enjoyable experience at our hotel. Your strong problem-solving and decision-making skills will be essential in handling guest complaints and resolving issues in a timely and professional...

  • Front Desk Representative

    3 days ago

    Prescott, Arizona, United States Exceptional Healthcare Inc. Full time

    Job SummaryExceptional Healthcare Inc. is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As the first point of contact for patients and visitors, this role requires excellent communication and customer service skills.Key ResponsibilitiesPatient Registration: Register patients in a timely and efficient manner, ensuring...

  • Front Desk Representative

    4 days ago

    Prescott Valley, United States Optima Medical Full time

    Job DescriptionJob DescriptionAbout OptimaOptima Medical is an Arizona-based medical group consisting of several locations and 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a...

  • Front Desk Receptionist

    5 months ago

    Prescott, United States LIBERTY HOSPITALITY GROUP Full time

    Job DescriptionJob DescriptionWe are currently seeking a Front Desk Clerk to join our team! You will be responsible for Checking in and Check you, Making new reservations , and other related tasks.Responsibilities:Managing  reservations made online, on the phone, or in person, and verifying payment methodsWelcoming and greeting Guests in a courteous and...

  • Front Desk Coordinator

    23 hours ago

    Prescott Valley, Arizona, United States Optima Medical Full time

    About Optima MedicalOptima Medical is a leading healthcare organization with multiple locations across Arizona, serving over 120,000 patients statewide. Our mission is to improve the quality of life in Arizona by providing personalized healthcare services, focusing on preventing the nation's top leading causes of death. We offer a comprehensive range of...

  • Front Desk Associate

    3 months ago

    Prescott, United States Exceptional Health Care Full time

    SHIFT: 7AM - 7PM The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties: Essential Duties & Responsibilities: Treat all patients and colleagues with dignity and respect. Open communication between all departments and cultivating a team environment. Communicate professionally and effectively...

  • Front Desk Associate

    1 month ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionSHIFT: 7AM - 7PMThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate...

  • Front Desk Associate

    3 weeks ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionSHIFT: 7AM - 7PMThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate...

  • Front Desk Associate

    1 week ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionSHIFT: 7AM - 7PMThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate...

  • Front Desk Associate

    1 month ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate professionally and...

  • Front Desk Associate

    1 month ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate professionally and...

  • Front Desk Associate

    3 months ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate professionally and...

  • Front Desk Associate

    3 months ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate professionally and...

  • Front Desk Associate

    3 weeks ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate professionally and...

  • Front Desk Associate

    1 week ago

    Prescott, United States Exceptional Healthcare Inc. Full time

    Job DescriptionJob DescriptionThe Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:Essential Duties & Responsibilities:Treat all patients and colleagues with dignity and respect.Open communication between all departments and cultivating a team environment.Communicate professionally and...

  • Customer Service Representative

    9 hours ago

    Prescott, Arizona, United States Spectrum Health Care Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Spectrum Health Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesGreet patients and register them according...

  • Customer Service Representative

    3 months ago

    Prescott, United States Spectrum Health Care Full time

    **Customer Service Representative - Prescott - Front Desk** **SPECTRUM HEALTHCARE GROUP** Spectrum Healthcare Group is a truly integrated care facility with a simple mission that sums up what drives us: Compassionate Care for Mind, for Body, for all of YOU! This rings true for our clients as well as our employees. We have been providing high quality whole...

  • Patient Service Representative

    5 days ago

    Prescott, Arizona, United States Exceptional Health Care Full time

    Job SummaryExceptional Health Care is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As the first point of contact for patients and visitors, this role requires excellent communication and customer service skills to provide a positive experience for all individuals entering our facility.Key ResponsibilitiesFront Desk...

  • Guest Services Associate

    2 weeks ago

    Prescott, Arizona, United States Residence Inn by Marriott, Prescott Full time

    Job OverviewThe Front Desk position at Residence Inn by Marriott, Prescott involves delivering exceptional service to guests while ensuring a smooth and efficient operation at the front desk. This role requires a commitment to professionalism and teamwork, as you will collaborate with colleagues across various departments.Key Responsibilities:Customer...

  • Front Desk Representative

    3 months ago

    Prescott, United States Total Point Prescott Medical Full time

    Job DescriptionJob Description Responsibilities:Handle all administrative duties in a timely mannerEfficiently manage patient check-ins, appointments, and inquiries.Answer phones, check voicemails, and promptly respond to patient queries.Coordinate administrative tasks, including medical insurance verification processing, while ensuring adherence to...