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Customer Service Representative

2 months ago

Orem, United States Cozy Earth Full time
Job DescriptionJob Description

Cozy Earth in Vineyard, UT is looking to hire seasonal full- or part-time Customer Service Representatives to help sell our luxury bedding and loungewear products. Do you have a customer service mindset and enjoy learning new skills? Are you looking to launch a successful career in the retail industry? Would you like to join a fast-growing company that provides its employees with opportunities for advancement? If so, please read on

This entry-level position earns a competitive wage of $15/hour. For all full time employees we provide excellent benefits, including medical, dental, vision, flexible schedules, growth opportunities, lunches, and snacks, as well as an employee and friends and family discount. If this sounds like the right opportunity for you, apply today to join our team today


ABOUT COZY EARTH

Cozy Earth is the #299 fastest-growing company in the United States on the Inc. 5000 and a leading home luxury and apparel brand in the United States. We make products that transform home luxury through amazingly soft and temperature-regulating bedding, sleepwear, loungewear, and bath soft goods. We are also the only brand chosen as one of Oprah's Favorite Things four years in a row in four different categories

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you play a key role in communicating with our customers to ensure they have a positive experience with our business. You handle any incoming calls, chats, or emails you receive while maintaining a friendly and professional attitude. When customers inquire about their orders, you track their status and respond to any product questions with accurate information.

You also handle returns or warranty questions to ensure ultimate customer satisfaction. Anytime a special project or new task comes your way, you're happy to take on the challenge. Our customers are always satisfied with the service they receive with you as part of our team, and it brings you great fulfillment to know you thrive in this position


QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE

  • Willingness to learn new skills and grow
  • Excellent customer service skills

WORK SCHEDULE

This full- or part-time entry-level retail position with our team works either 7 AM - 3 PM or 10 AM - 6 PM.



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