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Customer Associate

2 months ago

Nashville, United States Eximius Associates Full time
Job DescriptionJob Description

Job Title: Customer Associate

Company: Eximius Associates

Location: Nashville, TN

About Us: Eximius Associates is a leading company renowned for organising high-end corporate events, bespoke private functions, and industry-leading conferences. As we continue to expand our operations in Nashville, we are committed to delivering exceptional service and creating a positive experience for every customer. We are seeking a dedicated and personable Customer Associate to join our team and contribute to our mission of excellence.

Position Overview: As a Customer Associate at Eximius Associates, you will be a key player in ensuring that our customers receive top-tier service. You will be responsible for engaging with customers, addressing their needs, and ensuring a smooth and enjoyable experience. The ideal candidate will be enthusiastic, detail-oriented, and passionate about customer satisfaction.

Key Responsibilities:

  • Greet and assist customers with a friendly and professional attitude, ensuring their needs are met promptly.
  • Provide information about our services, events, and products, helping customers make informed decisions.
  • Handle transactions accurately, including processing payments and managing customer accounts.
  • Address and resolve customer inquiries, concerns, and complaints with professionalism and efficiency.
  • Maintain a clean, organised, and welcoming environment for customers.
  • Assist with inventory management, including restocking and tracking products.
  • Support promotional activities and events by engaging with customers and providing relevant information.
  • Collaborate with team members to ensure a seamless and high-quality customer experience.
  • Follow company policies and procedures, ensuring compliance with health and safety regulations.

Qualifications:

  • Previous experience in customer service, retail, or a related field is preferred.
  • Strong communication and interpersonal skills, with a positive and approachable demeanour.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks.
  • Excellent organisational skills and attention to detail.
  • Proficiency in using point-of-sale systems and basic computer skills.
  • A commitment to providing exceptional service and a positive customer experience.
  • High school diploma or equivalent; additional qualifications in customer service or retail management are a plus.

What We Offer:

  • Competitive hourly wage and benefits package.
  • Opportunity to work in a dynamic and supportive team environment.
  • Career development and advancement opportunities.
  • A vibrant and inclusive work environment in Nashville.

How to Apply: If you are a motivated and customer-focused individual with a passion for delivering excellent service, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the ideal fit for this role.

Join us at Eximius Associates and be a part of our commitment to providing exceptional service in Nashville.

Eximius Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.