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Production Supervisor

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Job DescriptionJob Description

Production Supervisor

Position Summary:

The Production Supervisor is responsible for overseeing the daily operations on the production floor and acting as a liaison between the Production and Operations team. The Production Supervisor must be adept at balancing quality and productivity while maintaining a positive attitude and modeling RPI's values. They are also accountable for ensuring that established procedures are being followed and the performance of their area meets expectations.

Core Responsibilities:

  • Effective communication across different levels of the organization
  • Prior experience in a print, press or digital media environment preferred.
  • Ensures production targets are met:
    • Manages Service Level Agreements (SLAs)
    • Manages the reprint rate
    • Oversees labor management
  • Provides training as needed
  • Ensures that maintenance and quality procedures are followed
  • Provides regular reporting of results and status
  • Balances staff to necessary cells so that all employees are equally busy
  • Provides a safe workplace and escalates unsafe conditions
  • Works productively with other shifts and departments
  • Coaches and mentors production leads and holds them accountable; provides both positive and corrective feedback to employees
  • Establishes fair and equal accountability for all employees regarding attendance, expectations, process and policy
  • Speaks tactfully and gives clear expectations and direction to the team
  • Always maintains a professional attitude with the team
  • Assesses performance daily and conducts performance reviews
  • Informs management of production issues and workflow improvement suggestions
  • Flexible and able at to adjust working hours as needed (potentially including the need to work additional hours on short notice)
  • Verifies timecards ensuring PTO and absences are recorded and hours are accurate
  • Other duties as required

Requirements:

  • Minimum 2 years' experience in a supervisory role in a light manufacturing environment
  • High School Diploma or GED
  • Exposure to Lean Six Sigma or other process improvement methodologies
  • Excellent communication skills - written and verbal
  • Proficiency in Microsoft Office Suite, specifically Outlook for email communication
  • Prior print bindery experience is a plus

Physical Requirements:

  • Ability to stand for long periods of time
  • Work in a moderately loud environment
  • Ability to twist, turn, bend several times per shift
  • Sharp vision requirements for color details

Expectations:

The successful candidate will be expected to:

  • Have strong self-management skills and the ability to make independent decisions
  • Act in a professional manner at all times
  • Prioritize work activities and focus on quality
  • Train and cross-train all RPI employees in different departments, functions and on machines
  • Alert management of any deviations from plans and offer recommendations for resolution
  • Maintain high standards of housekeeping and set up following shift for success
  • Support management directives and strive to improve results
  • Ensure that procedures are changed through a visible process of discussion and improvement
  • Communicate tactfully and professionally when addressing difficult subjects with employees (i.e. pace, training, quality concerns, attendance and policies, etc.)
  • Lead by example and exhibit positive leadership.

About RPI RPI Print, headquartered in Seattle, WA is a print partner focused on making brands successful. We help businesses around the world connect with their customers through the power of personalized print. With facilities and partners in the US, Europe, and Australia, and innovative IT solutions, RPI is an end-to-end integrated supply chain for digital printing on demand. While our passion is digital printing, what we find equally important is building a relationship with our customers. Making real connections