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Portsmouth, United States Prolific Full timeA thriving Customer Service and Sales firm, we are a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our...
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Customer Service Representative
5 days ago
Portsmouth, United States Crash Champions Full timeChampions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Portsmouth, United States Crash Champions Full time**Champions Do More** At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than...
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Customer Service Representative
2 months ago
Portsmouth, United States WIN Waste Innovations Full timeWIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for todays needs. WIN Waste Innovations is a vertically integrated business with a platform of...
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Customer Service Representative
3 weeks ago
Portsmouth, United States WIN Waste Innovations Full timeWIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of...
Customer Service Representative
1 month ago
A thriving Customer Service and Sales firm, we are a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Verizon CSR works with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Verizon CSR:
- Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
- Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience
- Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
- Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
- Developing strong leadership and interpersonal skills
- Driving sales through promotional campaigns
What We Are Looking For:
- Bachelor’s degree in business, marketing, or similar concentrations
- A consistent overachiever with a drive for perfection
- Must be able to work full-time hours and have weekend availability
- Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
- Patience, empathy, and passion for people
- Confidence and public speaking skills
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