Customer Service Representative

2 months ago


Salt Lake City, United States Pritika Singh-District Office Full time
Job DescriptionJob Description

An established Insurance Agency is looking for a full-time Customer Service Representative. Compensation starts $18 + based on experience. Must have a valid Property and Casualty for the state of Utah. Position also provides opportunities to earn additional compensation/commission by cross-selling additional insurance products to existing households and new policies to new households.


Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Paid Holidays


Responsibilities

As a Customer Service Representative you will work directly with existing clients by:

  • Answering incoming phone calls
  • Returning text messages (on a desktop application)
  • Responding to emails
  • Making policy changes (adding/removing cars, adding/removing drivers)
  • Taking payments for policies
  • Sending evidence of insurance to banks and credit union

Requirements
  • Property & Casualty Insurance licenses, Required.
  • Must be personable and possess good communication skills.
  • Must be proficient in Microsoft Office and be able to type at least 30 wpm.
  • Experience in insurance is great, but not mandatory.
  • You will work one-on-one with the agent and another customer service rep to receive all required training.


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