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Maintenance Tech

2 months ago

Lake Forest, United States The Forester by Hyatt-Janko Hospitality Full time
Job DescriptionJob Description

JOB DESCRIPTION


The purpose of the Maintenance Technician at Janko Hospitality is to provide world class service to all guests. The Maintenance Technician will repair and maintain the hotel’s physical assets to keep the hotel in compliance with the state/local government requirements, the hotel’s policies/procedures and the brand’s standards for quality, cleanliness, guest satisfaction, safety and security.

ESSENTIAL DUTIES

  • Able to work flexible schedule including holidays, weekends or longer than 8 hrs. days if needed
  • Perform basic upkeep throughout the property for all rooms and common areas
  • Has general knowledge of procedures for repairing and/or replacing all types of plumbing equipment
  • Handles minor in-house repairs such as replacing bathroom tile, painting, wall vinyl, carpentry, etc.
  • Maintains basic upkeep of all areas by ensuring all furniture, fixtures, door locks and electrical equipment are in working order
  • Makes systematic checks on all guest room electrical appliances, circuits, televisions, and light fixtures
  • Must be able to repair most in-room deficiencies to ensure items are in working order
  • Must be able to drive a company vehicle
  • Locates and corrects in-room heating, ventilation, air conditioning (HVAC) or packaged terminal air conditioning (PTAC) malfunctions, and adjusting HVAC/PTAC units to include systems and control checks; repair or replace these units as needed
  • Inspect, maintain and clean hotel’s exterior areas, parking lot, and landscaping
  • Be familiar with all major shut off stations including water, electric, sprinkler, fire alarm
  • Train, supervise and lead team members of the Engineering department.
  • Maintains tools, workspaces, equipment, property exterior and grounds to assure cleanliness
  • Utilizes basic hand and power tools required for general maintenance.
  • Completes Preventative Maintenance program checklist and maintenance records

SAFETY AND SECURITY

  • Return hotel keys at end of shift
  • Announce presence before entering guest rooms
  • Maintains security for guests and property by keeping room doors locked at all times
  • Report any suspicious activity of guest, visitors or staff
  • Properly label any lost/found articles and turn in to the appropriate Manager assigned by GM
  • Perform duties in accordance with Safety and Security Policies
  • Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulation

CUSTOMER SERVICE AND GUEST SATISFACTION

  • Respond to staff and guests request for immediate repairs
  • Maintain a high standard of personal appearance and proper uniform
  • Greets guests, visitors and staff in a courteous and friendly manner
  • Smile, acknowledge and greet guests in rooms and/or in passing
  • Performs other duties as assigned, requested, or deemed necessary by management
  • When asked, inspect or clean public areas to insure high level of presentation

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

  • Physically and visually able to utilize a computer keyboard, printer, phones, and basic office supplies
  • Firm and simple grasping is an ongoing requirement for all aspects of work
  • Lifting of supplies occurs occasionally and may be up to 50 lbs.
  • Able to stand and walk 90% of the work day and sitting is usually limited to short break
  • Reaching, pushing, pulling, and bending are required
  • Twisting of the body at the waist, bending and stooping are required
  • Crouching, kneeling, climbing of stairs and crawling are required