Current jobs related to Lead Client Support Associate - Edwards - CSMN Operations, LLC dba All Points North

  • Lead Client Support Associate

    1 week ago

    Edwards, Colorado, United States CSMN Operations, LLC dba All Points North Full time

    Job Title: Client Support Associate LeadJob Summary:The Client Support Associate Lead is responsible for overseeing the day-to-day operations of the client milieu and CSA team. This role collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and...

  • Client Support Associate

    2 weeks ago

    Edwards, Colorado, United States CSMN Operations, LLC dba All Points North Full time

    Job DescriptionWe are seeking a Client Support Associate to join our team at All Points North. As a Client Support Associate, you will play a vital role in providing care coordination and clinical services to our guests. You will be responsible for maintaining a safe environment, facilitating interdepartmental communication, and working closely with...

  • Client Care Specialist

    2 months ago

    Edwards, Colorado, United States CSMN Operations, LLC dba All Points North Full time

    Job OverviewCSMN Operations, LLC dba All Points North is looking for Client Support Associates.Company Background:All Points North is a leading provider in the behavioral health sector, with a commitment to delivering exceptional care and support. We are dedicated to enhancing the lives of those we serve through comprehensive treatment and innovative...

  • Veterinary Client Service Representative

    2 weeks ago

    Edwards, Colorado, United States Thrive Pet Healthcare Full time

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Thrive Pet Healthcare. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Provide top-notch customer service by being...

  • Contact Center Team Lead

    2 weeks ago

    Edwards, Colorado, United States CSMN Operations, LLC dba All Points North Full time

    Job Title: Contact Center Team LeadAt CSMN Operations, LLC dba All Points North, we are seeking a highly skilled and experienced Contact Center Team Lead to join our team. As a key member of our admissions operations team, you will be responsible for the strategic planning and execution of all Contact Center admissions operations.Key Responsibilities:Develop...

  • Work Group Lead

    1 month ago

    Edwards, California, United States Arcata Associates, Inc. Full time

    Job SummaryThis position is responsible for leading a work group of Field Service Engineers in the support of in-scope work in WBS130. The successful candidate will have a strong technical background in operations and maintenance of highly specialized telemetry and radar data processing systems.Key ResponsibilitiesProvide technical oversight and guidance to...

  • Child Care Lead

    3 days ago

    Edwards, United States Colorado Mountain College Full time

    Job Description: Primary Responsibility Under the direction of a designated campus leader, the Childcare Lead Coordinator is responsible for the supervision of pre-school and elementary school-aged children of Colorado Mountain College students. Childcare services are provided during scheduled hours for students while they are on campus for classes or other...

  • Seasonal Support Driver

    6 days ago

    Edwards, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    17 hours ago

    Edwards, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being...

  • Seasonal Support Driver

    1 week ago

    Edwards, United States United Parcel Service Part time

    SHIFT YOUR FUTURESeasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you'll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind...

  • Warehouse Associate

    2 weeks ago

    Edwards, Colorado, United States Breckenridge and Edwards Building Centers Full time

    Job SummaryBreckenridge and Edwards Building Centers is seeking a detail-oriented and organized Warehouse Associate to join our team. As a key member of our warehouse staff, you will be responsible for receiving, stocking, shipping, and counting inventory items. This is an entry-level position that requires the safe operation of a forklift to stock all...

  • Seasonal Support Driver

    5 days ago

    Edwards, United States United Parcel Service Full time

    SHIFT YOUR FUTUREIf you want to know about the requirements for this role, read on for all the relevant information.Seasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle....

  • Seasonal Support Driver

    10 hours ago

    EDWARDS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being...

  • Electronics Technician

    5 months ago

    Edwards AFB, United States ASRC Federal Full time

    Job Description ASRC Federal is seeking an Electronics Technician to join our NASA Armstrong Flight Research Center team. This position provides technical support to the Mission Support Services team in support of flight research missions through the Dryden Aeronautical Tracking Range (DATR). This includes supporting, maintaining, and development of...

  • Showroom Administrative Assistant

    4 weeks ago

    Edwards, Colorado, United States Creative Floors Edwards, CO Full time

    Job Title: Showroom Administrative and Design AssistantCreative Floors is seeking a detail-oriented and organized Administrative/Sales Assistant to support our dynamic team.Key Responsibilities:Sample Management and Ordering Supplies:Order, track, and follow up on samples for clients and the showroom.Coordinate delivery or ship if necessary.Ensure samples...

  • Showroom Administrative and Design Coordinator

    2 weeks ago

    Edwards, Colorado, United States Creative Floors Full time

    Job Title: Showroom Administrative and Design AssistantCompany: Creative FloorsLocation: Edwards, COWorking Hours: Monday - Friday, 8 AM - 5 PMJob Summary: We are seeking a highly organized and detail-oriented Administrative/Sales Assistant to support our dynamic team at Creative Floors. This role is pivotal in ensuring our operations run smoothly and...

  • Test Engineering Manager 2

    4 weeks ago

    Edwards, California, United States Northrop Grumman Full time

    Job Title: Test Engineering Manager 2 - Flight Test Organization LeadNorthrop Grumman Aeronautics Systems is seeking a highly skilled Test Engineering Manager 2 to lead our Flight Test Organization (FTO) Fusion Team. This leadership role is located in Edwards AFB, CA.Job Summary:We are looking for a seasoned Test Engineering Manager 2 to lead a team of 10-15...

  • Air System Usability and Software Integration Lead

    4 weeks ago

    Edwards, United States Lockheed Martin Corporation Full time

    Job SummaryWe are seeking a highly skilled Air System Usability and Software Integration Lead to join our team at Lockheed Martin Corporation. As a key member of our Aeronautics Test and Evaluation organization, you will play a critical role in supporting the F-35 Developmental Test Team at Edwards Air Force Base.Key ResponsibilitiesProvide strong cognizance...

  • Air System Usability and Software Integration Lead

    4 weeks ago

    Edwards, California, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled Air System Usability and Software Integration Lead to join our team at Lockheed Martin. As a key member of our Aeronautics Test and Evaluation organization, you will play a critical role in supporting the F-35 Developmental Test Team at Edwards Air Force Base.Key ResponsibilitiesProvide strong cognizance of OFP...

  • Network Specialist

    3 months ago

    Edwards, United States Tyto Athene, LLC Full time

    Tyto Athene, has an opening for a Network Specialist to support our team at Edwards AFB in California. The Network Specialist ensures that the Department of Defense (DoD) Defense Health Agency (DHA) LAN/WAN provides all required services, by supporting the network infrastructure with on-site troubleshooting and problem resolution.Responsibilities:Provides...

Lead Client Support Associate

3 months ago

Edwards, United States CSMN Operations, LLC dba All Points North Full time
Job DescriptionJob DescriptionDescription:

All Points North is seeking Client Support Associates in Edwards, CO


Who We Are:

All Points North is a comprehensive behavioral health company, with locations opening across the country. You can learn more about us at www.apn.com

We are searching for team members who share our values and passion for bringing high-quality care, hope, opportunity, and restoration to the lives of those we are privileged to serve.


About the Position:

The Client Support Associate Lead oversees the day-to-day operations of the client milieu and CSA team. The CSA lead collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and coordination of services. They conduct shift changes and work closely with clinical and hospitality leadership to coordinate systems related to measuring attendance, reporting program outcomes, milieu activities and client satisfaction. The CSA lead works closely with the Client Support Manager and Director of Hospitality on special projects and communication to the CSA team and milieu.


Position Duties and Responsibilities – Responsibilities include but are not limited to:

  • Lead CSA will Complete and distribute the daily census and coordinate ongoing improvement of the census and related projects
  • Lead CSA works with schedulers to complete weekly schedules approving PTO for the team and ensuring proper coverage as designated by compliance levels. (DEB)
  • Lead CSA oversees designated shifts, client rounds, client checks, and room checks.
  • Audit documentation of all CSA staff on shift
  • The lead CSA will meet with new hires, set up training schedules, explain the training binder, and provide training to new CSAs on shift.
  • Lead CSA will ensure staff on their shift meet professional competencies and provide additional training if needed.
  • Produce timely and accurate information to communicate with other department heads regarding guest and departmental needs
  • The lead CSA will oversee the designation of the group attendance audit to ensure client participation throughout the day and assign clients for patient hour at the end of each day.
  • Works closely with the case management team to ensure coordination of case management tasks, including admissions and discharge.
  • Review and aggregate patient outcome and satisfaction data
  • Review & Ensure all EHR documentation is in KIPU and has been signed
  • Direct supervision of the CSA staff to ensure implementation of clinical policies and protocols during shift.
  • Use computer software to admit and discharge patients, coordinate follow-up appointments, and refer patients to specialists as needed
  • Delegate tasks to create efficient systems and workflows within the clinic
  • Engages in ongoing tasks to develop policies and enhance processes and procedures, including ongoing performance improvement for clinical tasks.
  • Collaborates extensively between departments to coordinate the completion of assigned performance improvement tasks
  • Works closely with leadership tasks on specialty projects as assigned
  • Ability to facilitate and document experiential groups
Requirements:

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

  • Able to work with all departments at All Points North
  • Extensive knowledge of KIPU EMR
  • Time-management skills
  • Capable of making good decisions
  • Ability to handle pressure well
  • Ability to deal with uncertainty

Education: High School Diploma / GED, Q map certified. Preferred, Bachelors in Social or Human

Services, Humanities or Psychology. Alternatively, a blend of relevant work experience and

education will be considered as an alternative to a degree.


Experience: 2+ years of experience working in clinical or hospitality settings with direct guest/client

care, experience in clinical documentation systems

Special Skills & Knowledge: Candidates should have the following skills and attributes: must be able

to work and communicate well with people; be adaptable and accept changes quickly and easily; be

willing to address conflict appropriately. Knowledge of scheduling and ability to train individuals on

applicable topics. Basic computer skills are required with Microsoft Office Suite and KIPU, web-based

products knowledge a bonus. If not QMap Certified, must complete certification within first 45 days.


Physical Requirements: The physical requirements described below are representative of those

that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

  • Routine mobility to include standing, stooping, bending, lifting, walking and running.
  • Regularly required to sit and work at a phone/computer workstation
  • Able to stand for 8+ hours
  • Able to squat, bend, kneel, and lift 50 lbs

Materials & Equipment: Office equipment, computer, copy machine, iPad and company computer

programs


Essential Requirements:

  • High moral and ethical values
  • Lead by example
  • Willingness to be open to learning and growing
  • Exceptional communication skills
  • Basic understanding of medical and clinical terminology
  • Excellent organizational skills in order to ensure all patient needs are being met
  • Ability to interact with a wide range of individuals each day
  • Must possess a valid driver’s license, appropriate references
  • Appropriate interpersonal/personal boundaries
  • Maturity of judgment and behavior to the standard of example setting
  • Ability to remain flexible to accommodate changes in work schedule

All Points North is an equal opportunity employer. All employment decisions are made without regard to race, color, creed, gender, age, religion, national origin, veteran status, sexual orientation, sexual identity, sexual expression, or disability that does not prohibit performance of essential job functions.