Authorizations Associate

Autism Spectrum Interventions (ASI) seeks an Authorizations Administrative Associate who thrives in an office environment and envisions a long-term commitment to our organization. As a rapidly growing clinical office specializing in ABA services, we value candidates with prior experience in a professional office or clinical setting, particularly those with authorization experience. However, we are also open to providing training to the right candidate.

Requirements:

• Bilingual in English and Spanish.
• High school diploma or GED.
• Strong verbal and written communication skills.
• Ability to execute active listening and effective problem-solving skills to deliver exceptional customer service.

• Ability to work efficiently under pressure and meet tight deadlines, as authorization timelines are critical for patient care.
• Strong organizational skills
• Capacity to effectively manage multiple tasks concurrently.
• Enthusiastic about learning all aspects of the authorization department and exhibits adaptability in transitioning duties as required within the team.

Preferred Qualifications:

• 1 year of Office setting experience preferred.
• Previous ABA/mental health administrative experience preferred

Primary Responsibilities:

• Conducting telephone intakes for prospective new clients by conducting comprehensive questionnaires.
• Collaborating closely with parents to obtain the necessary insurance documentation to initiate services and ensure timely collection of those documents.
• Verifying insurance coverage and notifying the clients before commencing services.
• Submit prior authorization requests to insurance companies.
• Follow up on pending authorizations and provide necessary documentation as requested.

• Process and enter authorizations in ABA Therapy Software for all funding sources.

• Communicate with our clinical team, insurance companies, and clients regarding authorization status.
• Maintain accurate records of all authorizations and related correspondence.
• Stay updated on changes in insurance policies and guidelines related to prior authorizations.

• Provide clear, timely, actionable information to both internal operations and clinical executive teams to address staff, family, and organizational issues as they arise.

• Additional responsibilities may be assigned or adjusted as workload fluctuates

Benefits and Compensation:

• Medical/ Dental/ Vision Insurance for eligible employees.
• Life Insurance/Long-Term Disability/Short-Term Disability for eligible employees.
• 401k for eligible employees.
• Comfortable work setting.
• Supportive management and an excellent teamwork environment.