Dispatch Administrator Ii

3 weeks ago


Fullerton, United States Vert Environmental @ Fullerton Full time

We are in need of an Assistant Manager to support the daily operations of the Project Coordinating Department. This position takes part in a leadership role and helps us a direct resource for anyone in the company with questions. This position helps with field sampling questions, laboratory analysis questions, and providing pricing, administrative, and/or billing questions. In addition, the position manages and oversees the day-to-day operations.

**Benefits**:

- Medical
- Dental, Vision
- Paid Vacation/Sick Time
- 401k
- Various discounts on travel/entertainment/wellness/gym membership, etc.

**Compensation**:
$49,000 - $56,000

**Responsibilities**:

- Answering phone calls
- Calling clients and technicians
- Scheduling field jobs with technicians, clients, and homeowners
- Provide excellent customer service and maintain client relations
- Data entry
- Preparing and gaining work authorizations
- Assist in acquiring billing information for clients and insurance companies
- Taking lead in the Manager role when the manager is not present

**Qualifications**:

- Customer service experience required
- Ability to communicate with a range of personalities and emotions
- Proficient in Microsoft Word, Excel, PowerPoint
- Excellent verbal and communication skills, personable and client-service-oriented
- Strong multi-tasking skills
- Capable of training, reviewing, and critiquing deliverables
- Ability to direct and manage a fast-paced office
- Ability to learn, understand, and explain the technical/science side of the industry and assess
- Capable of directing various departments and prioritizing
- Detail-oriented, accurate reporting, and fast typing skills
- Minimum of 2 years experience working within an associated industry or role-type
- Certifications in Asbestos, Lead, and Industrial Hygiene are a plus (CAC, LI-RA, CMI)
- Laboratory experience is a plus
- Great communication
- Must live within daily driving distance of the office

**About Company**

Our Vision:
A company that employees are proud of and competitors aspire to be.

Our Mission:
Empower every person in our organization to achieve more.

Whether you are new or seasoned in the environmental industry, we are excited to partner with people who want to succeed and grow.



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