Front Office Representative
1 week ago
Job Summary:
We are seeking a motivated and customer-focused individual to join our team as a Front Office Representative. As the face of our company, you will play a crucial role in providing exceptional service to our clients and ensuring a positive experience.
In this role, you will be responsible for welcoming guests, answering phone calls, and attending to inquiries. This includes managing appointments, providing information about our services, and maintaining a clean and organized reception area. You will also be responsible for handling administrative tasks such as filing, data entry, and managing correspondence.
Key Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer and direct phone calls to the appropriate department or individual
- Manage appointments and keep track of schedules
- Provide information about our products, services, and policies to clients
- Ensure that the reception area is clean, organized, and presentable at all times
- Handle incoming and outgoing mail, packages, and deliveries
- Assist with administrative tasks such as filing, data entry, and managing correspondence
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Prior experience in a customer service or administrative role is preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite
- Ability to work effectively in a team environment
- Professional and friendly demeanor
BenefitsBenefits:
- 401(k) Matching
- Disability Insurance
- Employee Assistance Program
- Flexible Schedule
- Flexible Spending Account
Full time
Pay:
$19.50- $30.00 per hour
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