Patient Services Representative
2 weeks ago
JOB SUMMARYThe Call Center Patient Services Representative is the voice of the company, providing the highest levels of courtesy, respect, and customer service during inbound calls from patients needing to schedule appointments with a medical provider. This position handles all aspects of patient scheduling and is a front-line representative of the practice.DUTIES AND ESSENTIAL JOB FUNCTIONS Respond to incoming phone requests from patients, pharmacies, physicians' offices, and hospitals. Collect and verify patient demographics, insurance, and other relevant information. Work with patients to identify the most appropriate location, physician, and appointment time. Accurately document all patient requests and information Ensure call efficiency while maintaining excellent patient service Assist with incoming physician referralsOther functions and ResponsibilitiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.COMPETENCIES Patient & Customer Focus Ethical Conduct Flexibility Initiative Personal Effectiveness/Credibility Stress Management/ComposureQUALIFICATIONSRequired High School diploma or General Educational Development (GED) Minimum three years customer service experience Inbound call-center experience Medical experience Keen attention to details Adept at creative problem-solving Ability to empathize with patients in need of care Excellent communication skills Positive attitude and adaptabilityPreferred Experience with adherence to KPIs/Metrics (Average Handle Time, Calls Per Hour, Hold Time, Quality Rating, schedule adherence) HIPAA compliance Bilingual/Spanish
-
Patient Service Representative
1 week ago
San Antonio, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans EDUCATION/EXPERIENCE High...
-
Patient Service Representative
Found in: Jooble US O C2 - 2 days ago
San Antonio, TX, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans EDUCATION/EXPERIENCE...
-
Patient Services Representative-Intermediate
Found in: beBee S US - 3 weeks ago
San Antonio, United States University of Texas Health Science Center Full timePatient Services Representative-Intermediate
-
PATIENT SERVICE REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 2 days ago
San Antonio, TX 78245, USA, United States University Health System Full timeFull Time355-2 Spencer LaneClericalDay ShiftPOSITION SUMMARY/RESPONSIBILITIESThe Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and...
-
PATIENT SERVICES REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 12 hours ago
San Antonio, TX 78245, USA, United States Urology San Antonio Full timeJOB SUMMARYThe Call Center Patient Services Representative is the voice of the company, providing the highest levels of courtesy, respect, and customer service during inbound calls from patients needing to schedule appointments with a medical provider. This position handles all aspects of patient scheduling and is a front-line representative of the...
-
Patient Advocate Representative
2 weeks ago
San Antonio, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the...
-
Patient Advocate Representative
1 day ago
San Antonio, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the...
-
Patient Service Representative
2 weeks ago
San Antonio, United States Medix Full timeGreeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and...
-
Patient Services Representative
1 week ago
San Diego, United States St. Vincent De Paul Village Full timeJob DescriptionJob DescriptionJob DetailsJob TitlePatient Service Representative IReports ToSupervisor of Patient ServicesSalary GradeN4FLSA StatusNon-ExemptEffective DateJuly 2023SummaryThe Patient Service Representative I is the first point of contact for patients entering the facility. They greet and treat patients in a professional manner with the...
-
San Antonio, United States Staff BHS Physician Network, Inc Full time**$500 Sign On Bonus** **Summary** Medical office position responsible for front office processes in the physician practice **Responsibilities** - Collects co-pays and post charges. - Charge entry and patient balance processing. - Distributes information to patients regarding office policies, procedures, information about the practice, etc. - Explain and...
-
San Antonio, United States Staff BHS Physician Network, Inc Full time**$500 Sign On Bonus** **Summary** Medical office position responsible for front office processes in the physician practice **Responsibilities** - Collects co-pays and post charges. - Charge entry and patient balance processing. - Distributes information to patients regarding office policies, procedures, information about the practice, etc. - Explain and...
-
Client Service Representative
6 hours ago
San Antonio, United States DES Full timeDerive Enterprise is seeking a full-time Client Services Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service team,...
-
Patient Financial Representative Senior
14 hours ago
San Antonio, United States Codeforce 360 Full timePatient Financial Representative Senior- Onsite No longer require HS/GED verification Monday-Friday 8 hours Responsibilities Provides back up coverage and support for various positions within RCBS as assigned by the manager Provides coaching and mentoring for associates on transactional processes assigne Roles & Responsibilities This position is a back...
-
Client Services Representative I
15 hours ago
San Antonio, United States Capital Group Companies Full timeI can succeed as a Client Services Representative at Capital Group As a Client Services Representative, youll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. Youll help callers feel comfort Client Service, Representative, Retail, Client
-
Client Services Representative I
1 week ago
San Antonio, United States Capital Group Companies Full timeI can succeed as a Client Services Representative at Capital Group As a Client Services Representative, youll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. Youll help callers feel comfort Client Service, Representative, Retail, Client
-
PATIENT SERVICE REPRESENTATIVE
Found in: Careerbuilder One Red US C2 - 2 days ago
San Antonio, TX 78245, USA, United States Tenet Healthcare Corporation Full time$500 Sign On BonusSummaryMedical office position responsible for front office processes in the physician practiceResponsibilities* Collects co-pays and post charges.* Charge entry and patient balance processing.* Distributes information to patients regarding office policies, procedures, information about the practice, etc.* Explain and enroll patients in the...
-
Policy Services Representative
3 days ago
San Antonio, United States University Health Full timePOSITION SUMMARY/RESPONSIBILITIES Serves as a liaison to members and providers in resolving member service issues, provides information to Community First Health Plan members by phone, mail or in person. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regards to all aspects of operations within...
-
Member Service Representative
2 weeks ago
San Antonio, United States Credit Human Full time** Member Service Representative** **Job Category****:** Customer Service **Requisition Number****:** MEMBE003551 Showing 1 location **Job Details** **Description** **We are seeking a Member Service Representative for the Member Service Center Department.** In a contact center environment, the Member Service Representative is accountable for assisting Credit...
-
Client Services Representative
1 week ago
San Antonio, United States Davis Law Firm Full time $16Job Summary: Client Service Representatives work in the Client Services Center and are responsible for answering and logging inbound calls to the firm and transferring those calls to the correct point of contact. Client Service Representatives are also part-time receptionist who works at the front desk as the first point of contact for all DLF walk-ins. The...
-
San Antonio, United States Christus Health Full timeJob DescriptionSummary:The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this position is to ensure account resolution and reconciliation of outstanding balances...