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Coffee, Beverage
2 months ago
Espresso Service Technician / Field Service Technician (Coffee & Espresso)
Pay Range: $20-29/hr + Potential Bonus (Dependent on Market)
Schedule:
- Typical Hours: 7:00 AM - 4:00 PM (Varies by Market)
- Rotational On-Call: Every 3-4 weeks
- Overnight Travel: May be required based on market conditions
Location: Within 40 miles of market area.
- Company Vehicle: Take-home truck/van with gas card
- Uniforms: Provided
- Phone: Provided
- Health, Life, Dental & Vision Insurance: Eligibility on the 1st of the month following 60 days of employment
- Paid Time Off: 12 days PTO accrued after 30 days of employment, 3 floating holidays, and 48 hours for wellness/sickness
- Mechanical Aptitude: Demonstrate strong mechanical skills, including the ability to troubleshoot and read diagrams and schematics.
- Equipment Repair: Properly troubleshoot, diagnose, and repair commercial espresso equipment, including coffee brewers, coffee grinders, and other specialty coffee equipment.
- Technical Communication: Communicate with manufacturers as needed for assistance with diagnoses and parts identification. Consult with the Technical Assistance Group for on-site technical support.
- Installation: Install parts ordered for customers promptly and in accordance with company policies.
- Service Promotion: Promote and recommend additional services provided by Jaguar Coffee to customers when appropriate.
- Administrative Responsibilities: Produce accurate and timely administrative documents, including work orders, time reporting, receipts, and truck stock inventory.
- Safety Practices: Follow safe work practices and adhere to accident prevention procedures.
- Vehicle & Inventory Maintenance: Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
- Productivity Standards: Maintain productivity levels as per company standards.
- Minimum of 6 months of technical experience in one or more of the following areas:
- Maintenance
- HVAC
- Commercial Kitchen Equipment
- Commercial Coffee Equipment
- Refrigeration
- HVAC/Technical school experience is also applicable.
Background Check: Required
Drug Test: Required
Driving Record/MVR Check: Required
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