Domestic Industrial Order Entry Specialist
4 weeks ago
Summary
Industrial Order Entry Specialist’s role is a dynamic position with varying duties. The primary goal of this role is to efficiently, accurately enter and manage all inbound orders into appropriate OE platforms
Essential Duties and Responsibilities
- Process inbound orders
- Update Salesforce Dot Com & JD Edwards platforms accordingly
- Ensure accuracy of data entered
- Communicate with customers and team members relevant information regarding sales orders
- Collaborate with a team to cross train and provide support for other Inside Sales / Customer Service roles
- Ensure proper documentation is recorded according to company policy
Education/Experience Requirements
Associate’s or Bachelor’s Degree preferred
Minimum 3-years in customer service and or data entry
Special qualifications or skills
- Commitment to the team's success
- Exceptional written and verbal communication skills are necessary with an ability to quickly develop relationships with all levels of customers
- Attention to detail
- Strong administrative skills, self-motivation, and the ability to work independently are also required
- Experience with Word, Outlook, Excel
- Experience with AutoCAD and /or Salesforce.com
- Experience with Infor or other similar ERP systems
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