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Field Service Technician

1 month ago

Chappaqua, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Title: Field Service Technician Work Location: Chappaqua, NY Duration: 12 Months Job Type: Contract Work Type: Onsite Job Description: Top Qualifications:
  • Bachelor's degree in Computer Science or similar field
  • Prior experience in desktop support or related field
  • Indepth knowledge of desktop hardware and software systems
  • Proficient in computer operating systems such as Max, Linux and Windows
Job summary:
  • We are seeking a dedicated Field Technician with 4 to 7 years of experience to join our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support Remote. This role involves analyzing geospatial data to support various projects and initiatives, ensuring highquality service delivery, and providing technical support to remote teams.
Required Skills:
  • Service Desk
  • Desktop Support Remote
  • Field Services
Responsibilities:
  • Provide support for users of computers and software systems.
  • Provide handson or remote assistance in computer setups, upgrades, software operation, and maintenance.
  • Provide general training for relevant applications and hardware
  • Responds to client inquiries
  • Provides technical support to users
  • Troubleshoots hardware and software issues
  • Provides instructions or directly sets up desktop hardware
  • Assists with installation of computer software and operating system updates
  • Records logs of rendered support
Years of Experience:
  • 4-7 Years of Experience
TekWissen Group is an equal opportunity employer supporting workforce diversity.