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Field Service Technician

3 months ago

Chappaqua, United States VDart Inc Full time
Job DescriptionJob Description

Job title: Field Service Technician

Location: Chappaqua, NY (Onsite)

Years of Experience: 4-7 Years of Experience

Job Description :

  • Bachelor's degree in computer science or similar field
  • Prior experience in desktop support or related field
  • In-depth knowledge of desktop hardware and software systems
  • Proficient in computer operating systems such as Max, Linux, and Windows
  • We are seeking a dedicated Field Technician with 4 to 7 years of experience to join our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support - Remote. This role involves analyzing geospatial data to support various projects and initiatives, ensuring high-quality service delivery, and providing technical support to remote teams.
  • Provide support for users of computers and software systems.
  • Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
  • Provide general training for relevant applications and hardware.
  • Responds to client inquiries.
  • Provides technical support to users.
  • Troubleshoots hardware and software issues.
  • Provides instructions or directly sets up desktop hardware.
  • Assists with the installation of computer software and operating system updates.
  • Records logs of rendered support.