Administration Front Desk
3 weeks ago
Job Title: Receptionist
Type of Position: Full-Time/Part-Time, Seasonal
Schedule: Includes weekends/holidays
Pay: Starts at $20.00/hr.
Job Posting Deadline: September 15, 2024
Come work and play in the mountains Become a member of our team and help ensure that every guest has a positive experience, work with the marketing department on projects and events, and learn about ski area operations
Summary
Responsible for coordination and oversight of administrative duties for Loveland Ski Area. Passionate about providing exceptional customer service to guests at the ski area, over the phone, or via email. Assist marketing team and other departments with projects, administrative tasks, and events as needed. Additional responsibilities include managing lost and found, updating the daily snow report, distributing Real Deal vouchers to employees, and providing general ski area support as needed. Every employee is responsible for providing a positive experience for our guests and employees, with safety and fun as our top priorities.
Essential Functions
- Customer Service
- Lost and found
- Assisting with projects, administrative tasks, and events
- Assisting guests and co-workers through phone and email
- Daily snow reporting
- Employee Assistance/Real Deal coupons coordination
- Assist in operations (help in departments such as food & beverage, rental shop, lift operations, parking, etc.) during peak periods and as needed.
Requirements/Qualifications
- High School Diploma or equivalent. College preferred
- 2 years Administrative/Marketing/Customer Service, preferred
- Exceptional customer service and organizational skills
- Ability to multi-task and work in fast paced environment
- Basic computer skills, working knowledge with MS Suite
- Must be able to lift/push/pull up to 25 lbs.
- Ability to perform basic web editing, HTML. Familiarity with social media
- Excellent written and oral communication skills. Attentive listening skills preferred. Ability to communicate clearly and respectfully to others
What’s in it for You?
- Free Loveland Employee Season Pass
- Free or discounted skiing & riding at over 30 other ski areas (restrictions may apply)
- Company provided Telehealth Plan
- This position is eligible for benefits including Voluntary Accident Injury Insurance, Voluntary Hospital Care Insurance, and Critical Illness Plans. (Must work a minimum of two days per week)
- Accrued sick leave.
- Check out the many additional PERKS of being in the Family by clicking here
Why Loveland?
The Loveland experience is like no other. We have stayed true to the sport, our guests, and our employees. Our experience is simple and straight forward. Our goal is for everyone to feel at home and to become a member of the Loveland family. Start your day at 10,800 feet, where an average of 422 inches of snow falls annually on 1800 skiable acres – all only 53 miles from Denver Come join our family, share your passion for safety and the outdoors, and be a part of something special
This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Loveland is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by law.
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