Account Manager

3 weeks ago

Wake Forest, United States FASTENER DISTRIBUTION HOLDINGS LLC. Full time
Job DescriptionJob DescriptionFDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable.


FDH Aero is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

FDH Electronics, an FDH Aero company is the premier domestic, and international supplier of electronic interconnect products to all major military and aerospace manufacturers.


For more information, please visit the FDH Aero website.


The Account Manager is responsible for all aspects of sales including but not limited to; be the key customer contact and consultant for mechanical products, with responsibility for recommending solutions to the customer, quoting, selling, troubleshooting, and fulfilling orders. This position includes coordination between other departments within the company as well as vendors and customers to meet the company’s goals and objectives. The Account Manager, Sales may be assigned multiple tasks on a daily basis.

Responsibilities:

  • Develop and achieve the annual sales budget for assigned accounts
  • Identify and capture growth opportunities that support growth strategies
  • Update rolling forecast monthly and report on variances
  • Lead the proposal process for assigned accounts
  • Receiving and processing quotes, orders, pricing, availability, shipping cost, and etc.
  • Works closely with the sales team to obtain competitive pricing, cost, and other information required to develop the selling strategy and obtain management approval for the proposal
  • Work within the parameters of the quotation process to recommend and establish target-selling prices and obtain necessary approvals
  • Compile the supporting data, pricing strategy, and contractual framework required to develop the proposal for multi-year proposals
  • Conduct monthly follow-up and reporting on the status of key quotations and proposals
  • Communicate the outcome of negotiations and ensure that contract copies are appropriately documented, approved and distributed.
  • Assess customer information in order to anticipate changes that could affect sales revenues and budget plans
  • Monitor and maintain profitability with key accounts consistent with overall division strategy. Includes proactively managing changing landscape of product costs to ensure minimum standards are maintained
  • Develop and implement the subsequent proactive strategies or responses as appropriate
  • Performs other duties as assigned

Qualifications and Experience:

  • 3-5 years of sales experience in the aerospace industry
  • Bachelor’s degree or experience is required
  • Posses the knowledge and skills to operate within Quantum software
  • Knowledge in OEM and general aerospace business environment
  • Knowledge of inventory practices and general aerospace requirements regarding the same
  • Ability to demonstrate selling skills including negotiating and relationship building with a strong customer focus
  • Must be computer savvy and have the ability to learn company proprietary software programs
  • Proficiency with Microsoft Office Suite
  • Ability to multitask and manage multiple projects
  • Demonstrate strong customer service attitude and demeanor
  • Organized and has efficient time management skills
  • Strong attention to detail
  • Ability to work interdepartmentally


FDH Electronics is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

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