PT Fitness Front Desk Attendant

2 weeks ago


Houston, United States Houston Country Club Full time
Job DescriptionJob DescriptionDescription:

Department: Fitness & Wellness

Position Title: Fitness Front Desk Attendant

Reports To: Fitness Center Manager

FLSA Status: Non-Exempt

Established in 1908, Houston Country Club is a nationally recognized Top 20 Platinum Club of America that is home to over 1250 Houston families.

Houston Country Club is seeking a dynamic and well-organized Hospitality Concierge professional to join our Fitness & Wellness team. If you’re seeking a challenging opportunity that offers enrichment and a supportive work environment - then we are ready for you

Essential Functions & Responsibilities

  • Welcome members & guests upon entrance to the Fitness & Wellness building and confirm reservations for service appointments.
  • Be the point of reference for?members & guests?who need assistance or more information on what the Fitness & Wellness Department offers.
  • Understand members’ needs and provide them with personalized solutions by suggesting activities and facilities provided by the club to best meet their requests and needs.
  • Acquire extensive knowledge of the club premises and venues to make the most suitable recommendations.
  • Periodically inspects group fitness classrooms, locker rooms, treatment rooms, saunas, maintains building order and cleanliness.
  • Proven experience as Concierge; experience in customer service or relevant role is a plus.
  • Take pride in your personal Fitness & Wellness.
  • Satisfy all requests to be completed as per the Fitness Concierge Supervisor.

Compensation: $15/hr.

Benefits: Regular Part-Time: 401(k) Plan with 4% Employer Match, Employee Scholarship Program and Employee Meals.

Requirement: Pre-Employment Drug Screening

Certifications: Adult First Aid, CPR/AED.

Requirements:

Required Education:

  • Formal education, preferably in Hospitality Management, Exercise Science, Kinesiology or related field is preferred.
  • High school diploma or equivalent. Undergraduate Degree a plus.
  • Knowledge of fitness equipment is preferred.
  • General knowledge of Microsoft Office Suite. Jonas Club Management Software a plus.

Special Requirements:

  • Excellent communication skills.
  • Must be polite and confident with a great deal of patience.
  • Must have strong multitasking and time-management skills.
  • Must have the competency and aptitude in resolving issues with a customer-focused orientation.
  • Must be able to work a flexible schedule and/or overtime if needed.
  • Must have an outgoing and lively personality.
  • Must be available to work weekends and holidays.
  • Must work well with others as a team and help co-workers as requested/needed.


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