Hallmark Assistant Manager

2 months ago


Marietta, United States Hallmark Full time
Job DescriptionJob Description

Hallmark Assistant Store Manager

We are looking for a results driven assistant retail store manager to be responsible for the overall store management. . The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Assistant store manager responsibilities may include supervising assistant store managers.

Responsibilities

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits, etc.
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
  • Work on the sales floor and stock / merchandise products
  • Be a shining example of well behavior and high performance
  • Additional duties as needed

Skills

  • Proven successful experience as a retail manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

Requirements

  • A high school diploma, GED, equivalent or higher
  • 3+ years of retail store manager experience preferred.
  • Leadership and interpersonal skills - the ability to train and motivate employees
  • Business acumen to reach established financial goals
  • Strong verbal selling skills.
  • Organizational and time management skills.
  • Flexibility - the ability to adapt to change.
  • A strong sense of urgency.
  • Technical proficiency with computers, Microsoft Word, Excel and ability to learn new technology quickly.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
  • Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends
  • Availability to open and close the store

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