Customer Service Specialist

4 days ago


Fairbanks, United States AKHIRE, INC Full time
Job DescriptionJob DescriptionAK HIRE IS RECRUITING FOR THE FOLLOWING POSITION:
------------------------------------------
Job Title: Customer Service/ Billing Associate
Location: Fairbanks, AK
Pay Range: $18.00 - $20.00/hour

Description:
A Customer Service professional will be primarily focusing on duties such as processing freight bills, assisting customers with freight tracking and status information in an efficient and professional manner.
------------------------------------------

Duties:
  • Accurately prepare assigned billing, including receiving, inputting.
  • Process paperwork related to invoices, delivery receipts, manifests, damages, shortages, refusals, and bills of lading.
  • Assist customers (over phone and via email) and provide information regarding their freight in a polite and professional manner. Activities may include, but not limited to:
    -tracing/researching freight status; marking bills; answering questions (specific and general); and obtaining corrections or re-rates.
  • Provide updates or reports as appropriate.
  • Sort and distribute paperwork within the office.
  • Consistently follow all safety procedures.
  • Assisting in general clerical duties. Activities may include, but not limited to:
    - copying;
    - faxing;
    - imaging/scanning;
    - filing; and
    - answering in-coming phone calls.
    - Assist coworkers and other departments as requested.


Other qualifications:
  • High School diploma (or equivalent) or any equivalent combination of education and experience which provides the necessary qualifications to perform the duties of the position successfully.
  • One to two years of general office experience.
  • Hazardous Materials Certification within one year of hire.
  • Transportation or freight experience.

------------------------------------------





Requirements

------------------------------------------

** Candidates must pass a drug screen and background check.

------------------------------------------





  • Fairbanks, United States General Communication Inc Full time

    GCI's Customer Service Sales Specialist I will with your support and our GCIs products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and pl Customer Service, Sales Specialist, Sales, Specialist, Customer Experience, Service, Retail


  • Fairbanks, United States AKHIRE, INC Full time

    Job DescriptionJob DescriptionAK HIRE IS RECRUITING FOR THE FOLLOWING POSITION:------------------------------------------Job Title: Customer Service/ Billing AssociateLocation: Anchorage, AKPay Range: $18.00 - $20.00/hourDescription:A Customer Service professional will be primarily focusing on duties such as processing freight bills, assisting customers with...


  • Fairbanks, United States GCI Full time

    GCI's Customer Service Sales Specialist I will with your support and our GCI’s products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and play. Provide high quality service and promote GCI’s value by proactively acquiring, up selling, cross...


  • Fairbanks, United States Saltchuk Full time

    Summary About Us Alaska Petroleum Distributing (APD) has served the North Pole and surrounding areas since 1981. With strong local brand recognition and family-owned company culture, APD has a balanced commercial and retail customer portfolio, delivering heating oil, gasoline, and diesel fuels. It is the largest fuel distributor in the interior. Recognizing...


  • Fairbanks, United States ALASKA PETROLEUM DISTRIBUTING LLC Full time

    Job DescriptionJob DescriptionAbout Us Alaska Petroleum Distributing (APD) has served the North Pole and surrounding areas since 1981. With strong local brand recognition and family-owned company culture, APD has a balanced commercial and retail customer portfolio, delivering heating oil, gasoline, and diesel fuels. It is the largest fuel distributor in the...

  • Customer Service

    4 weeks ago


    Fairbanks, United States Careberry Software Full time

    **Customer Lead** The post holder will be tasked with the job of helping Careberry Software grow. Our priority is to assist us acquire new customers, help with the development of the platform and introduce new features to existing ones; this means the role is a crucial one for us with the ambition to expand or the necessity to diversify our clientele. **The...


  • Fairbanks, United States Staff My Agency Full time

    Ed Randolph, State Farm Agency, located in Fairbanks, AK has an immediate opening for a part-time Customer Service Representative.We are looking for a friendly face to join our team. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. This is a local position and you must be able to commute to our office...


  • Fairbanks, United States Staff My Agency Full time

    Ed Randolph, State Farm Agency, located in Fairbanks, AK has an immediate opening for a part-time Customer Service Representative.We are looking for a friendly face to join our team. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. This is a local position and you must be able to commute to our office...


  • Fairbanks, United States Simard Automotive Full time

    Job DescriptionJob DescriptionJoin Our Team as an Automotive Customer Service Representative at Simard Automotive in Fairbanks, AK!Are you ready to embark on an exciting journey that will test your tenacity and ignite your passion for excellence? Simard Automotive is seeking an enthusiastic full-time Customer Service Representative (CSR) to join our dynamic...


  • Fairbanks, United States Ed Randolph - State Farm Insurance Full time

    Job DescriptionJob DescriptionEd Randolph, State Farm Agency, located in Fairbanks, AK has an immediate opening for a part-time Customer Service Representative. We are looking for a friendly face to join our team. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent.This is a local position and you must be able...


  • Fairbanks, United States Ed Randolph - State Farm Insurance Full time

    Job DescriptionJob DescriptionEd Randolph, State Farm Agency, located in Fairbanks, AK has an immediate opening for a part-time Customer Service Representative. We are looking for a friendly face to join our team. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent.This is a local position and you must be able...


  • Fairbanks, United States Waste Connections Full time

    Alaska Waste, a Waste Connections company, is looking for a Customer Service Representative to join the team in Fairbanks, AK! Schedule is 8:00 am to 4:30 pm, Monday through Friday. Pay is $20.00 depending on experience, with regular wage increases. Waste Connections has many stable opportunities for qualified and motivated individuals who want to be part of...


  • Fairbanks, United States U-Haul International, Inc Full time

    Assist customers inside and outside U-Haul Center with U-Haul products & services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including c Customer Service Representative, Customer Service, Representative, Retail


  • Fairbanks, United States Alaska Auto Rental Full time

    Job DescriptionJob DescriptionJoin Our Team as a Customer Service Representative!Are you a customer service enthusiast with an eye for detail? Do you thrive in a dynamic and fast-paced environment? As a Customer Service Representative at Alaska Auto Rental, you'll be the heartbeat of our team, ensuring exceptional experiences for our valued...

  • Customer Service

    4 weeks ago


    Fairbanks, United States TTT Environmental & Safety Full time

    TTT Environmental (an Alaska based Technical Environmental and Safety house) has an opening for a Customer service / Instrument Service Technician position, in our Fairbanks office, who is self motivated and works hard, efficiently, and accurately. This position is fast pasted, has lots of variety, and customer contact via retail setting, phone, and e-mail...

  • Customer Service

    1 month ago


    Fairbanks, United States TTT Environmental & Safety Full time

    TTT Environmental (an Alaska based Technical Environmental and Safety house) has an opening for a Customer service / Instrument Service Technician position, in our Fairbanks office, who is self motivated and works hard, efficiently, and accurately. This position is fast pasted, has lots of variety, and customer contact via retail setting, phone, and e-mail...


  • Fairbanks, United States Span Alaska Transportation Full time

    Description Position at Span Alaska Transportation, LLC About Us Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven...


  • Fairbanks, United States United Service Organizations (USO) Full time

    Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members...


  • Fairbanks, United States Span Alaska Transportation Full time

    Description Position at Span Alaska Transportation, LLC About Us Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven...


  • Fairbanks, United States Batteries Plus - M & L Investment, LLC Full time

    Job DescriptionJob DescriptionAre you ready to embark on an exciting journey where you can showcase your exceptional sales skills and provide outstanding customer service? Look no further, because our Batteries Plus Bulbs franchise is seeking a full-time Sales and Customer Service Rep to join our dynamic team in Fairbanks, AK! We know that a competitive...