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Front Office Receptionist/Filing Clerk

2 months ago

Sherman, United States Texoma Community Center Full time
Job DescriptionJob Description

PURPOSE

Strengthening Resiliency and Supporting Recovery

VISION

Promote and enhance access to intellectual, developmental, and behavioral health services that improve the lives of those in our community.

VALUE

We pledge to deliver quality services through partnerships with individuals, families, and community stakeholders. Texoma Community Center strives to develop and equip all staff with Trauma-Informed Care knowledge and competency-based skills. Trauma-Informed Care means treating the person as a whole, taking into account past trauma and the resulting coping mechanisms when attempting to understand behaviors.

Our goal is to provide effective treatment as well as improving the quality and impact of care.

Join a team of dedicated service providers who seek to promote the accessibility of services that improve quality of life and support self-determination for persons with mental and developmental disorders. Texoma Community Center (TCC) is one of 39 Texas Community Centers, which are governmental entities as defined by Title 7 of the Texas Health and Safety Code.

Position Summary:

Provides front desk coverage to greet individuals and public, answers phone, schedules appointments, document crisis calls and refer to crisis team. Provides clerical support and assistance to clinicians to assure accurate documentation. Floats to other service locations including Cooke and Fannin Counties as needed in accordance with the philosophy, goals and objectives of Texoma Community Center. Operates under trauma-informed and recovery-oriented models of care which align with CCBHC standards.

Qualifications:

Education and/or Experience:

  • High School Diploma supplemented by various Business Courses is required
  • Two (2) years’ various clerical experience is preferred
  • Experience working with individuals with mental illness and/ or addiction issues desirable

Certificates, Licensure, Registrations:

  • Driver’s license and vehicle for use during work hours

Knowledge, Skills and Abilities:

  • Ability to speak a second language relevant to population served preferred
  • Must be self-motivated, organized and detail oriented
  • Exceptional knowledge of Office Suite required
  • Consistently practices Trauma-informed Model of Care, understands and considers the pervasive nature of trauma.
  • The knowledge of cultural differences and ability to work with individuals from different cultural backgrounds

General Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the general knowledge, skill, and/or ability required:

  • Ability to add, subtract, multiply, and divide
  • Ability to handle money/make change
  • Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, operational and maintenance and organizational policy / procedures
  • Ability to effectively communicate
  • Ability to work cooperatively and communicate effectively to maintain good working relationships
  • Ability to work with skill in identifying problems

Security/Access:

  • Will have access to confidential information abiding by the organization’s privacy policies and regulations concerning this information

Equipment, Tools, Materials:

  • Standard office equipment
  • First Aid/Spill Kits

Benefits

The benefits offered to TCC employees are competitive, comprehensive, and demonstrate the company’s commitment to the well-being of its employees.

Benefits include:

  • Medical, Dental, and Vision insurance offered
  • Employer paid Life Insurance & Short-Term Disability
  • Additional Opt-in benefits
  • Wellness Credit
  • Designated Paid Holidays
  • Paid Time Off (PTO)
  • Extended Illness Leave
  • Retirement Plan
  • Payroll Direct Deposit
  • Flexible Spending Account (FSA)
  • Designated Paid Holidays
  • Supports Federal Student Loan Forgiveness Program