Front Desk

2 weeks ago


Marlborough, United States Hilton Garden Inn Marlborough Full time
Job DescriptionJob Description

The Hilton Garden Inn in Marlborough is now hiring a Front Desk / Breakfast Host.

This is primarily a part time position, but full time hours could be available, if you are willing to work a few evening shifts, as well. Great travel benefits for PT associates, with discounted room rates as low as $35 for Hilton Associates

Hours: 6am - 2pm. Sundays & Mondays with occasional Saturdays. Other Front Desk shifts available, as well.

Breakfast Host responsibilities will include, but not limited to:

  • Welcome customers and explain breakfast model, answer any questions
  • Maintain purchase & vouchers log
  • Assist cooks with delivering hot food items to customer tables
  • Keep tables/seating area clean throughout service
  • Maintain coffee station & cleanliness throughout service

Front Desk responsibilities includes but are not limited to:

  • Anticipates and responds to guest needs in a friendly and positive manner
  • Responsible for providing the highest level of service
  • Process check-ins and check-outs, verify billing, create reservations.
  • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
  • Understands and follows the company guest service recovery program
  • Adheres to company general work rules, department procedures and company policies
  • Attends all required department and hotel meetings
  • Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations


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