Events Coordinator

2 weeks ago


New York, United States Zuma Full time
Job DescriptionJob Description

POSITION PURPOSE:

To provide exceptional customer service assistance with private events inquiries. To work with current and prospective private event clients efficiently and effectively maximizing reservation capacities. 

 

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Provide friendly, courteous and efficient service to all guests.
  • To provide a friendly phone manner assisting guests with all inquiries
  • A thorough understanding of all booking policies and procedures
  • Works as a member of the restaurant team.  Interacts with service crew in a positive manner.  Assists others whenever needed.
  • Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
  • Anticipate and service the guest’s needs before requests are made.
  • Follow proper time and attendance and uniform procedures.
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