Healthcare Administrative Assistant

2 weeks ago


Silver Spring, United States Platinum Seniors Care Full time
Job DescriptionJob Description

 

Position Overview:

Platinum Seniors Care invites applications for a Healthcare Administrative Assistant to join our team on a casual, as-needed basis. The Healthcare Administrative Assistant acts as the initial point of contact for patients and the general public. He/she supports the Agency by answering phones, booking appointments and providing a wide range of administrative activities.

Duties & Responsibilities:

• Welcome visitors and answer and phone calls

• Respond to requests from the public, external collaborators and other contacts in an efficient and pleasant manner.

• Transcribe, compose, edit, upload, file and/or process medical correspondence and reports.

• Complete all appropriate requisitions and paperwork.

• Utilize clinical management information systems including booking and billing as well as report functions.

• Address billings and payroll submissions and reconciliations.

• Perform other administrative duties including maintaining equipment and office supplies, photocopying, filing, faxing, printing, distributing mail, arranging for courier services.

• Produce high quality documents such as correspondence, reports, presentations, briefing notes, spreadsheets, etc.Organize and coordinate workshops and any patient required education initiatives.

• Other duties as assigned

Qualifications:

• One year of experience in a primary health care environment,

• Excellent customer service skills.

• Advanced skills in clinical management software, MS Office and other relevant software applications.

• Understanding and ability to use medical terminology.

• Compassionate sensitivity to patient needs and confidentiality/privacy.

• Problem-solving skills, ability to use sound judgment.

• Interpersonal skills, diplomacy and discretion, excellent telephone manner.

• Excellent oral and written communication skills.

• Ability to manage multiple deadlines, prioritize and work well under tight timelines or changes in priorities.

• Organization and administration skills, accurate and detail oriented.



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