Front Desk Concierge

2 weeks ago

Newton Highlands, United States Stratton Amenities Full time
Job DescriptionJob Description

Stratton Amenities is seeking Hospitality Superstars for the role of Front Desk Concierge at our luxury residential community in Newton, MA. We are committed to creating the most hospitable experience for our associates, residents, and clients.

The ideal candidate will have a strong hospitality background, a proven record of guest service excellence, and a clear understanding of luxury customer service. They will be accustomed to fast-paced environments, have excellent communication skills, and be passionate about providing exceptional customer service.

Shifts available:

  • Full-Time
  • Part-Time

Key Skills and Knowledge:

  • Extensive experience in the hospitality industry
  • Proven track record of Guest Service Excellence
  • Comfortable in fast-paced environments
  • Deep understanding of luxury customer service excellence
  • Ability to anticipate residents' and guests' needs
  • Excellent written and oral communication skills
  • Polite, professional conduct and excellent interpersonal skills
  • Proactive attitude with a knack for creative problem-solving
  • Passion for providing top-notch customer service at all times
  • Mature, dedicated, committed, and independent with a strong drive
  • Excellent organizational skills
  • Background in customer service, guest services, hospitality, or retail
  • Quick learner with a commitment to exceeding residents’ expectations
  • Confident and able to prioritize and meet deadlines under pressure
  • Availability to work weekends

Primary Responsibilities:

  • Greet and direct residents and visitors with a friendly and positive attitude
  • Exceed residents' and guests' expectations by providing anticipatory service
  • Build and maintain strong relationships with residents, vendors, and contractors
  • Maintain confidentiality of residents
  • Maintain professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery, and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Monitor access throughout the shift and ensure authorized resident and guest use only
  • Caution residents or guests behaving in an unsafe manner
  • Perform all other duties as assigned

Stratton Amenities is an equal opportunity employer. We firmly believe that diversity and inclusion are crucial to fostering connections in a culture of service.

  • Front Desk Agent

    5 hours ago

    Highlands, United States Indigo Road Hospitality Group - IR Management, LLC Full time

    Strive to maintain personal, staff and guest safety. Reporting any incidents in a timely manner. Participates in activities and meetings. Hours Required: Thirty to Forty hours over a five-day period; flexible; days and times may vary based on needs o Front Desk, Agent, Restaurant

  • Office Assistant

    7 days ago

    Highlands, United States Sandy Hook Bay Marina Full time

    **Part-Time Marina Office Assistant **at Sandy Hook Bay Marina: Fast paced Private Marina with 120 Slips, offering both Seasonal and Transient Dockage, is looking for an organized, Seasonal Employee. Must be available on weekends and 1 weekday from May through September. Knowledge of boating terminology, boats, retail sales, reservations systems, and the...

  • Salon Coordinator

    6 days ago

    Newton Highlands, United States Salon De Cinzia Full time

    **Benefits**: - 401(k) - Employee discounts - Flexible schedule - Opportunity for advancement - Training & development *** The Salon Coordinator assists management run the day to day business of the salon, specifically, but not limited to, guest scheduling of appointments, guests checking in/out for services and/or retail sales. The Salon Coordinator acts...

  • Salon Coordinator

    6 days ago

    Newton Highlands, United States Salon De Cinzia Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Salon Coordinator assists management run the day to day business of the salon, specifically, but not limited to, guest scheduling of appointments, guests checking in/out for services and/or retail sales. The Salon Coordinator acts as a liaison between the guest and the hair stylist, contributing to and...

  • Salon Coordinator

    4 days ago

    Newton Highlands, United States Salon De Cinzia Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsFlexible scheduleOpportunity for advancementTraining & developmentPOSITION SUMMARYThe Salon Coordinator assists management run the day to day business of the salon, specifically, but not limited to, guest scheduling of appointments, guests checking in/out for services and/or retail sales. The...

  • Front Desk Agent

    1 week ago

    Highlands, United States IR Management LLC Full time

    Job DescriptionJob DescriptionDescription:AT INDIGO ROAD...Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have...

  • Gym / Studio Manager

    1 week ago

    Newton, United States Burn Boot Camp Newton Full time

    Job DescriptionJob DescriptionWe are looking for a highly motivated, organized, and energetic individual to join our team at Burn Boot Camp Newton as our Gym Manager! If you love fitness and want to play a role in positively impacting lives in the community then this is the position for you! The Burn Boot Camp Gym Manager will be responsible for providing...

  • Administrative Assistant

    4 days ago

    Newton, United States Newton Dentistry Full time

    We are a multi-speciality private dental office that is looking for an Assistant to join our team. This is a full-time position, work hours are Monday to Friday, 8:00am to 5:30pm. We offer a competitive salary and benefits including health insurance and 401k. We are looking for a dependable and motivated team player with good interpersonal skills and a...

  • Medical Secretary Receptionist

    1 week ago

    Newton, United States Orthopedics New England Full time

    Job DescriptionJob DescriptionOrthopedics New England is a professional medical practice with offices in Natick, Newton and Hopkinton. We are a professional, fast-paced, and supportive group of 13 physicians, 6 physician Assistants and over 80 staff members always willing to help out.Our work environment includes:·         Modern office...

  • Patient Registration Coordinator

    15 hours ago

    Newton Center, United States CCRM Fertility Full time

    Job DescriptionJob DescriptionCome join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and...

  • Patient Registration Coordinator

    4 days ago

    Newton Center, United States CCRM Fertility Full time

    Job DescriptionJob DescriptionCome join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and...

  • Librarian

    Found in: Resume Library US A2 - 21 hours ago

    Washington Highlands, Washington, D.C., United States Library Systems & Services Full time

    LAC Federal is seeking dedicated Librarians to work full-time at a major federal Law Library in the Washington, D.C. area. The Librarians will play a key role in providing reference services, conducting legal research, managing collections, and contributing to the overall operations of the library. Specific duties may vary depending on assignment, but will...