Billing Specialist

3 weeks ago


Salem, United States DSP Connections, Inc Full time
Job DescriptionJob Description

JOB TITLE: Billing Specialist

REPORTS TO: Assistant Director & Executive Director

Supports: eXPRS Billing for DSPs

NATURE AND SCOPE OF JOB:

Serves as the point person for billing Direct Support Professionals (DSPs) billable hours in eXPRS. A Billing Specialist works collaboratively with the billing team to ensure accurate billing each pay period and insuring DSPs are paid accurately. A Billing Specialist is one of the first line of defense to prevent Medicaid Fraud. A Billing Specialist is expected to be the first level of contact for DSPs with hourly/pay discrepancies or questions, aside from family/client portal support; referring all applicable question or situations to the appropriate Family Service representative/Lead. We can’t support our families without supporting our DSPs. No matter how small or redundant a question may be, a Billing Specialist is to be an extension of the support, positivity, and respect the DSP receives from DSP Connections.

QUALIFICATIONS:

  • 1 year of billing/data entry experience
  • 1 year of customer service experience
  • High School diploma or equivalent
  • Calm and patient demeaner
  • Well spoken
  • Strong computer skills (keyboard, navigation, etc.)
  • Microsoft Excel experience (preferred)
  • Understanding of eXPRS (preferred)

JOB FUNCTIONS AND RESPONSIBILITIES:

A Billing Specialist shall:

  • Gather reports from DSPC Portal for clock ins/outs
  • Bill corresponding data in eXPRS via import
  • Manage Payables inbox
  • Perform audits as directed and needed
  • Execute special pay initiatives as directed by leadership
  • Complete projects/task that aim to grow and better processes within DSPC
  • This can look like data entry, filing systems, and “menial” task that build strong structures for continued growth.
  • Work collaboratively in a team setting to execute billing processes within a specific time frame

Job Type: Full-time

Salary: $52,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Aflac Insurance
  • Paid Holidays

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person



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