Statewide Delivery Support Office Specialist

2 weeks ago

Salem, United States State of Oregon Full time
Job Description:

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate and hard-working individual who thrives when working as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us.

Oregon Department of Human Services (ODHS), A place to belong and make a difference

  • When you join the , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. 

  • We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The has four points that explain the agency's goals related to equity, inclusion, and racial justice.

  • We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and including health, dental, vision and much more

Join the Statewide Delivery Support unit as an Office Specialist

We are seeking a talented individual to serve as an Office Specialist (Office Specialist 2) for the Oregon Eligibility Partnership (OEP) Statewide Delivery Support (SDS) unit. This position is responsible for supporting the daily office tasks and administrative needs of this work unit. Primary duties include scheduling, recording and publishing notes, documenting and following up on action items and supporting the unit staff, manager and community connections.

What you need to qualify / Minimum qualifications:

  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

  • An associate degree in any field; OR

  • An equivalent combination of education and experience.

Essential attributes:

  • Experience using time management, organization and prioritization skills to meet deadlines.

  • Experience managing competing objectives and timelines; independently identifying, assessing and resolving barriers or inefficiencies. 

  • Experience operating with flexibility, taking direction when work priorities or schedules shift in a fast paced, high-pressure environment.

  • Experience providing customer service in a professional environment to a high volume of diverse customers by telephone, in writing and in person.

  • Demonstrated experience developing meaningful relationships within a team that foster trust, inclusivity and respect.

To be considered for an interview, your application and/or resume must clearly show that you meet the minimum qualifications and describe which of the essential attributes you possess. Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so complete and detailed history of work, education, and other experience is helpful.

Your duties at a glance:

As an Office Specialist, you will contribute to the department’s mission by supporting the day-to-day operations of the unit staff, managers, and business partners. Duties include, but are not limited to:

  • Schedule meetings, take notes and manage team meeting agendas.

  • Provide backup coverage for other support staff.

  • Coordinates office supply ordering, receiving, and billing.

  • Coordinates logistics for equipment related activity such as phone installations, equipment purchasing, ergonomic assessments, and general tracking and information management.

  • Compose routine correspondences and memos, transcribe and/or type, proofread and edit reports, meeting notes or minutes.

  • Tracks team action items, reminders, and follow up as needed.

  • Assist with administrative support duties related to recruitment and personnel documentation.

Working conditions:

  • Work operations and required meetings primarily occur 8 a.m. – 5 p.m., Monday – Friday. Flexible schedule negotiable based on business needs.

  • The ability to report to Salem occasionally is required to meet business and operational needs that are dependent on onsite activities.  

  • Works in an integrated environment where diverse programs, partners and staff create the work team.

  • Requires frequent use of a PC, which includes repetitious hand movement.

  • Regular and consistent attendance is essential.

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