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Assistant General Manager-Stretch Studio

4 months ago

Chapel Hill, United States Stretch Zone - 1040 Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources


Offering competitive pay based on experience and performance; $15-22/hour, Flexible shifts between the hours of 7am-7pm; Five day work week Mon-Sat, Full or part time work; Health and Retirement Benefits, Impactful and meaningful work.

Fitness/Wellness Studio Assistant Manager
As a pioneer in practitioner assisted stretching, Stretch Zone is seeking an energetic, forward thinking and customer service-oriented individual with a background in sales and either sports science or medicine, kinesiology, personal training, physical therapy, or massage therapy to join our team.

POSITION:
The ideal Studio Assistant Manager will oversee Studio operations from sales to staff scheduling and stretching. The AM will assist the General Manager and/or Studio Owner with new membership sales and all studio operations to ensure optimal studio performance while on duty. The AM exhibits exemplary assisted stretching techniques, leadership and superior client service.

QUALIFICATIONS:
Seeking a personable, customer service oriented individual with high ethical standards and integrity, sales leadership expertise and an appropriate professional image. The ideal candidate is also flexibleable to work weekend hours and morning or evening hours during the week as needed. Additional required qualifications are as follows:
Strong communication, sales and customer service skills required
Excellent verbal and written communication skills in person, via the telephone and email
Preferred background: Exercise, Health or Recreational Science Degree, Massage Therapist, Personal Trainer or Sports Coach, Physical Therapist, PT Aide, Chiropractor, Pilates, Yoga Instructor, or Dance Instructor
Have at least 1+ years of fitness, health or wellness sales experience
A strong and demonstrated affinity for and/or experience in the Health, Wellness & Fitness industry are preferred
Physical stamina to lift and move clients and spend up to 6-8 hours standing and performing stretches
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to recognize areas of improvement and make changes using good judgment
Ability to work well independently and collaboratively with General Manager and/or Studio Owner
Proficient computer skills required

ESSENTIAL DUTIES AND RESPONSIBILITIES:
 Work Saturdays and responsible for the weekend production of the studio
Ensure implementation of Stretch Zones standard policies and procedures for business, customer and financial management
Encourage and motivate clients throughout their stretch sessions
Exhibit leadership by engaging in all studio activities (lead by example)
Drive new and existing client membership sales through outside sales, lead generation, business development efforts and client retention efforts
Manage the staff schedule
Successfully resolve customer service challenges
Assists the General Manager and/or Studio Owner in meeting performance metrics, revenue, inventory and facility maintenance as needed
Assists the General Manager and/or Studio Owner in the execution of the companys marketing and social media efforts to promote the studio and brand as needed
Contribute to and maintain the Culture of Stretch Zone*
Maintain a clean and tidy studio and/or follow the routine studio cleaning checklist
Oversee functions of the front desk, including but not limited to: answering phones, greeting prospective and current clients, check-ins, booking appointments and dealing with any customer concerns
Marketing outside and at community events is a must
Must successfully complete our 80 hour training program where you will be taught the Stretch Zone methodology
Other duties as assigned

*CULTURE:
At Stretch Zone, we work as a team and everyone is expected to contribute. Culture is our foundation at Stretch Zone and we believe it will contribute to the overall success of each location, while enabling us to provide the very best service and atmosphere to all of our clients.

COMPENSATION & BENEFITS:
  • Competitive compensation based on experience and performance
  • Free membership
  • Commission paid on sales
  • Paid vacations
  • Opportunity to bonus based on performance
  • Tremendous opportunities for career advancement and growth within the company
ABOUT STRETCH ZONE:
Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers and athletes alike, Stretch Zone Method is a proven course of innovative stretching techniques.