Assistant General Manager Stretch Studio

2 months ago

Chapel Hill, United States Stretch Zone - 1040 Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Competitive pay based on experience and performance; Full-time between the hours of 7am-7pm; Five-day workweek Mon-Sat, Paid vacation and health benefits, Impactful and meaningful work.

Employment Type
Stretch Zone is seeking an experienced lead salesperson with a background in health and wellness to oversee sales, staff management and operations at our beautiful, new studio in Apex & Chapel Hill, NC. Founded in 2015 in Fort Lauderdale, Florida, Stretch Zone is the industry leader in offering one-on-one practitioner assisted stretching. Our locations span across the country and we continue to grow everyday. If selected the applicant must be able to complete two weeks of training where they will learn our modalities as well as how to manage a location.

Job Description
The Studio Assistant General Manager (AGM) is responsible for the successful operations and financial accountability of all areas of the studio, including driving studio sales and memberships. This role is comprised of 70-80% sales, and 20-30% staff management and studio operations. The AGM will orchestrate delivery of superior customer service, achievement of employees, customer satisfaction and performance relative to studio objectives. The AGM executes the implementation strategy and ongoing management of companywide standards for key operational activities, programs and goals throughout the studio. The AGM regularly communicates with the regional manager and/or studio owners as scheduled and when necessary.

Operational Responsibilities
Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
Enforce all Stretch Zone corporate policies, business practices, systems and processes
Provide and maintain the highest level of customer service
Provide effective decision making regarding customer service issues
Plan and promote special events for the studio on a monthly basis, using Stretch Zone tools for effective outreach and community involvement.
Responsible for ensuring that the studio is clean, maintained and operationally sound
Provide leadership, direction and support to all direct reports/employees of the studio
Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
Skills and Qualifications
Energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image
Above-average communication, collaboration, and delegation skills
Background, certification and/or working expertise in corrective exercise, fitness, massage therapy and/or body physiology
Confident in generating personal sales and training team in customer service and sales
Ability to work independently and collaborate well with coworkers
Good educator who is trustworthy and willing to share information and serve as a mentor
Detail oriented individual who is committed to developing people; and has the ability to motivate, lead and hold employees accountable
Strong working knowledge of operational procedures
Strategic contributor in long and short range strategic planning
Physical stamina to lift and move clients and spend up to 6-8 hours standing and performing stretches
Preferred Job Qualifications
Proven sales and management leadership REQUIRED
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Min 2-3 years of previous sales experience required
Min 2-3 years of management experience required
Previous management experience in the health & fitness industry strongly recommended
Strong work ethic, integrity, and professional demeanor
Solid verbal and written communication skills required
Ability to manage client and staff concerns
Confident in generating personal sales and training team in sales
Strong computer skills required with knowledge of MS office programs (Excel, Word)
Bachelor's degree in business or related field with 3+ years of management experience preferred
Ability to work and function in a TEAM environment
Flexible to work day, evening and/or weekend hours as needed
Health & Fitness minded people with a passion for fitness strongly preferred

Compensation & Benefits
This position offers a competitive compensation including a base salary based on experience, plus commission and bonuses paid on sales and performance.
Paid vacations
Retirement
Tremendous opportunities for career advancement and growth within the company

About Stretch Zone:
Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers and athletes alike, Stretch Zone Method is a proven course of innovative stretching techniques.

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