Receptionist

4 weeks ago

Concord, United States La Concordia Psychotherapy and Wellness Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

Responsibilities for Receptionist
Job Description

GENERAL DESCRIPTION:

Under the direction of the Finance Officer, the Receptionist is responsible for the overall administrative operations of the clinic. Must ensure that the office is running smoothly and proficiently. Additionally, the Receptionist helps develop and implement processes and procedures for the operation of the Center. The Receptionist is expected to be fully engaged in the centers environment and provide easy, responsive, and pleasant service to clientele.

PRIMARY RESPONSIBILITIES OF THE POSITION:

  1. Coordination of the day-to-day operations of the clinic
  2. Provides support and assistance to all practitioners and clinicians as needed ensuring quality customer service to the public.
  3. Responsible for oversight and management of patient scheduling system to manage all paper and electronic information including registration, insurance records, patient billing, and patient referrals
  4. Communication with insurance payers when necessary
  5. Assist the medical biller with data entry for Explanation of Benefits (EOBs)
  6. Reviews documents for completeness, accuracy, appropriate authorization and compliance with regulations and procedures.
  7. Maintains the official records of patient insurance information
  8. Together with the Finance Officer, coordinates the following administrative functions: Accounts payable/receivable
  9. Together with the Finance Officer coordinate office services and supply purchasing as needed
  10. Receptionist duties include answering and routing incoming calls.
  11. Monitors office correspondence and other documents.
  12. Perform general office tasks: Open and distribute daily mail Order office supplies Maintain current, accessible files
  13. Arrange logistics for meetings, conferences, and other group sessions, as needed to assist the CEO; including comanaging the CEOs work calendar.
  14. Take staff meeting minutes
  15. Gathering and presenting new patient information for Case Disposition
  16. Managing floating clinicians room assignments
  17. Execution and adherence to office policies and procedures including maintaining confidential records and information.
  18. Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
REQUIRED QUALIFICATIONS:

  1. Bachelors degree preferred
  2. Minimum of 2-3 years work experience in a position with progressive responsibility in performing administrative functions and office management required.
  3. Must possess strong organizational skills, attention to detail and work ethic.
  4. Excellent computer skills: MS Word, Excel, Internet, and e-mail.
  5. Experience working with Health Electronic Records (EHR) software and medical insurance panels, highly desirable
  6. Must demonstrate good oral and written communication skills.
  7. Ability to multitask
  8. Cheerful, helpful, positive attitude.
  9. Ability to work independently and be a team player.
  10. Knowledge of Social Media Platforms
  11. Experience working in a community clinical setting preferred, but not required.
  12. Bilingual Spanish/English candidates are highly encouraged to apply
SALARY: $20.00 /hour BENEFITS: Health, Dental, and vision HOURS PER WEEK: 40

HOW TO APPLY: To be considered for this position you must submit the following: A resume

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